Customer Service Representative

4 weeks ago


Tunbridge Wells, Kent, United Kingdom B&Q Full time

About Us

B&Q is a home improvement retailer that believes anyone can improve their home to make life better. We're looking for a Custoer Service Representative who will get to know every customer and their home improvement projects. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

Key Responsibilities

  • Provide exceptional customer service to our customers, ensuring they have a positive experience in our stores.
  • Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service.
  • Participate in training and development opportunities to improve your knowledge and skills.

About You

We're looking for someone who is friendly and outgoing, with a passion for home improvement. You'll be great at working in a team, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more.

So we can support you during the application or interview process, please contact us for any recruitment adjustments.



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