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Revenue and Benefits Manager
2 months ago
Revenues and Benefits Control Manager
About the Role
We are seeking a highly motivated and organized Team Leader to join our Revenues and Benefits Systems Support Team. As a key member of the team, you will report to the Business Rates Support & Development Manager and work closely with colleagues across the Revenues and Benefits service to ensure efficient use of Capita One Revenues and Benefits and NEC Document Management systems.
Key Responsibilities
- Manage the Control Team to deliver the service in accordance with legislative requirements, the division's Service Plan, policy requirements, and those determined by the Business Rates Support & Development Manager.
- Oversee the management of staff to ensure all duties and responsibilities are carried out as defined by their job description. Provide regular updates to the Business Rates Support & Development Manager on system-related issues pertaining to Council Tax, Housing Benefit (including subsidy), and Business Rates performance.
- Develop staff in conjunction with the Revenues and Benefit Management team, ensuring appropriate levels of training and development take place across the service. Be responsible for the performance management of the team, including Appraisals and managing employee relations.
- In conjunction with the Business Rates Support & Development Manager, oversee the management of the Council's IT providers, ensuring batch jobs (CTax, HB, Brates) subsidy reporting, direct debits, integrity errors, etc. are scheduled and run on time, and that the document imaging system is operational.
What We Offer
Hatched Recruitment Group is a leading recruitment agency, and we offer a competitive salary and benefits package to our employees. We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers.
