Customer Service Representative

6 days ago

Brampford Speke, Devon, United Kingdom ABM UK Full time
{"title": "Customer Care Agent", "description": "Job Summary

We are seeking a highly skilled and compassionate Customer Care Agent to join our team at Liverpool Airport. As a key member of our customer service team, you will be responsible for providing exceptional support to passengers requiring special assistance throughout their airport journey.

Key Responsibilities
  • Collect passengers from their arrival point and escort them through security, passport control, and onwards to their boarding gate.
  • Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.
  • Collect arriving passengers from the aircraft, take them through immigration, passport control, and onwards to the baggage hall to identify their baggage.
  • Assist passengers with any onwards travel needs.
  • Communicate with the control and supervisor team to record any additional passengers.
  • Liaise with the control and supervisor team, airline, and handling agents to ensure passengers are kept up to date during delays or disruption.
  • Use equipment safely and professionally.
  • Provide manual lifting assistance as required.
  • Record progress of the passenger using the Personal Digital Assistant issued.
  • Be responsible for all Company equipment issued to you on a daily basis.
  • Complete an incident/Accident Report for any issue you may encounter.
Requirements
  • Previous experience of working within Customer Services, ideally in a customer-facing role.
  • Excellent communication skills.
  • The right to work in the UK.
  • Able to pass a DBS check.
  • 5 years of reference information.
Benefits
  • Membership of "LifeWorks", a comprehensive online benefits scheme.
  • ABM Referral Scheme Initiative.
  • Discounts with the Cycle to Work Scheme.
  • Incentives to help your local community with ABMCares.
", "lang_code": "en-US"}

  • Customer Service Representative

    6 days ago

    Brampford Speke, Devon, United Kingdom Abm Full time

    {"Job Title": "Customer Care Agent", "Location": "Liverpool Airport", "Pay rate": "£ per hour", "Purpose": "To assist passengers requiring special assistance throughout their airport journey.", "Key Responsibilities": ["Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding...

  • Customer Service Representative

    6 days ago

    Brampford Speke, Devon, United Kingdom Abm Full time

    {"Job Title": "Customer Care Agent", "Location": "Liverpool Airport", "Pay rate": "£ per hour", "Purpose": "To assist passengers requiring special assistance throughout their airport journey.", "Key Responsibilities": ["Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding...

  • Customer Service Representative

    1 week ago

    Brampford Speke, Devon, United Kingdom ABM UK Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Care Agent to join our team at ABM UK. As a Customer Care Agent, you will play a vital role in ensuring the smooth and efficient operation of our airport services.Key ResponsibilitiesPassenger Support: Assist passengers requiring special assistance throughout their airport journey,...

  • Customer Service Representative

    1 week ago

    Brampford Speke, Devon, United Kingdom ABM UK Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Care Agent to join our team at ABM UK. As a Customer Care Agent, you will play a vital role in ensuring the smooth and efficient operation of our airport services.Key ResponsibilitiesPassenger Support: Assist passengers requiring special assistance throughout their airport journey,...

  • Customer Service Representative

    14 hours ago

    Brampford Speke, Devon, United Kingdom Abm Full time

    Job Title: Customer Care AgentLocation: Liverpool AirportPay rate: £ per hourPurpose:To provide exceptional support to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their boarding...

  • Customer Service Representative

    16 hours ago

    Brampford Speke, Devon, United Kingdom Abm Full time

    Job Title: Customer Care AgentLocation: Liverpool AirportPay rate: £ per hourPurpose:To provide exceptional support to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their boarding...

  • Sales Development Representative

    2 weeks ago

    Brampford Speke, Devon, United Kingdom MaxAd Full time

    Job Description**About the Role**We are seeking a highly motivated and results-driven Sales Development Representative to join our team at MaxAd. As a Sales Development Representative, you will be responsible for identifying new business opportunities and driving revenue growth through strategic sales and marketing efforts.Main Responsibilities:Develop and...

  • Sales Development Representative

    2 weeks ago

    Brampford Speke, Devon, United Kingdom MaxAd Full time

    Job Description**About the Role**We are seeking a highly motivated and results-driven Sales Development Representative to join our team at MaxAd. As a Sales Development Representative, you will be responsible for identifying new business opportunities and driving revenue growth through strategic sales and marketing efforts.Main Responsibilities:Develop and...

  • Airport Check-in Representatives

    1 month ago

    Brampford Speke, Devon, United Kingdom Optime Group Full time

    Optime Group, specialists in aviation recruitment, are seeking dedicated Airport Check-in Representatives to join a reputable client within the aviation sector.What We Offer:Hourly wage: £11.80 Full-time commitment: 37.5 hours weekly Comprehensive training: 2 weeks of paid instruction Work schedule: 5 days on, 3 days off (subject to adjustments) Continuous...

  • Airport Check-in Representatives

    1 month ago

    Brampford Speke, Devon, United Kingdom Optime Group Full time

    Optime Group, specialists in aviation recruitment, are seeking dedicated Airport Check-in Representatives to support a prominent client within the aviation sector.What We Offer:Hourly wage: £11.80Full-time hours: 37.5 per weekComprehensive paid training for 2 weeksShift schedule: 5 days on, 3 days off (subject to change)Ongoing shifts with opportunities for...

  • Airport Check-in Representative

    1 month ago

    Brampford Speke, Devon, United Kingdom Optime Group Full time

    Optime Group, specialists in aviation recruitment, are seeking dedicated Airport Check-in Representatives to join a reputable client at a major airport.What We Offer:Competitive hourly wage: £11.80 Full-time commitment: 37.5 hours weekly Comprehensive training: 2 weeks of paid instruction Shift schedule: 5 days on, 3 days off (subject to adjustments)...

  • Airport Check-in Representatives

    1 month ago

    Brampford Speke, Devon, United Kingdom Optime Group Full time

    Optime Group, specialists in aviation recruitment, are currently seeking Airport Check-in Representatives to join a reputable client at a prominent airport.What We Offer:Hourly wage: £11.80Full-time hours: 37.5 per weekComprehensive paid training for 2 weeksShift schedule: 5 days on, 3 days off (subject to change)Continuous shifts and opportunities for...

  • Airport Check-in Representatives

    1 month ago

    Brampford Speke, Devon, United Kingdom Optime Group Full time

    Optime Group, specialists in aviation recruitment, are currently seeking Airport Check-in Representatives to join a reputable client at a prominent airport.What We Offer:Hourly Rate: £11.80Weekly Hours: 37.5Paid Training Duration: 2 weeksShift Pattern: 5 days on, 3 days off (subject to adjustments)Continuous shifts and opportunities for professional...

  • Sales Development Representative

    5 days ago

    Brampford Speke, Devon, United Kingdom MaxAd Full time

    Job OverviewWe are seeking a highly motivated and results-driven Sales Executive to join our team at MaxAd. As an Inside Sales Executive, you will be responsible for identifying new business opportunities and nurturing existing relationships to drive revenue growth.Key Responsibilities:Develop and execute sales strategies to achieve sales targetsBuild and...

  • Department Manager

    2 weeks ago

    Brampford Speke, Devon, United Kingdom The Very Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our Customer Excellence team at The Very Group. As a key member of our team, you will play a vital role in leading our Customer Care efforts and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupport the Senior Operations Manager in...

  • Department Manager

    2 weeks ago

    Brampford Speke, Devon, United Kingdom The Very Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our Customer Excellence team at The Very Group. As a key member of our team, you will play a vital role in leading our Customer Care efforts and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupport the Senior Operations Manager in...

  • Department Manager

    2 weeks ago

    Brampford Speke, Devon, United Kingdom The Very Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our Customer Excellence team at The Very Group. As a key member of our team, you will play a vital role in leading our Customer Care efforts and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupport the Senior Operations Manager in...

  • Customer Experience Manager

    2 weeks ago

    Brampford Speke, Devon, United Kingdom The Very Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our Customer Excellence team at The Very Group. As a key member of our team, you will play a vital role in leading our Customer Care efforts and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupport the Senior Operations Manager in...

  • Department Manager

    2 weeks ago

    Brampford Speke, Devon, United Kingdom The Very Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our Customer Excellence team at The Very Group. As a key member of our team, you will play a vital role in leading our Customer Care efforts and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupport the Senior Operations Manager in...

  • Customer Experience Manager

    2 weeks ago

    Brampford Speke, Devon, United Kingdom The Very Group Full time

    About the RoleWe are seeking a highly skilled and experienced Department Manager to join our Customer Excellence team at The Very Group. As a key member of our team, you will play a vital role in leading our Customer Care efforts and ensuring that our customers receive exceptional service.Key ResponsibilitiesSupport the Senior Operations Manager in...