Deputy Manager

4 weeks ago

Cheadle Hulme, Stockport, United Kingdom Hydes Brewery Full time
About the Role

We are seeking a highly motivated and experienced Deputy Manager to join our team at The Crown Inn in Cheadle. As a key member of our management team, you will be responsible for leading the front of house team and ensuring exceptional customer service standards are met.

Key Responsibilities
  • Lead the front of house team to deliver excellent customer service and drive sales growth through events and promotions.
  • Manage stock levels and ensure effective inventory control.
  • Deliver high standards of customer service, site safety, and hygiene.
  • Motivate and develop the team, managing their performance and development.
  • Control costs, create efficiencies, and manage the pub's profit and loss report.
  • Utilize company IT platforms to complete required processes and procedures.
Requirements

We are looking for a passionate and resilient individual with strong customer service skills and the ability to develop an inspiring culture across the site. You will have a strategic awareness of the long-term goals of the business and be able to achieve your objectives using evidence-based decision making.

About Hydes Brewery

Established in 1863, Hydes Brewery is a family-owned business with a portfolio of nearly 50 restaurants, pubs, bars, and hotels. We are committed to delivering exceptional hospitality and value our people, recognizing, rewarding, and developing our teams. We are #OpenToAll and committed to encouraging equality, diversity, and inclusion among our people.

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