Fraud Team Manager
3 weeks ago
At TSYS Managed SVCS EMEA, LTD (GB), we're seeking a highly skilled Fraud Team Manager to lead our call center operations. As a key member of our team, you'll be responsible for managing departmental operations, interacting with client leadership, and ensuring Service Level Agreements are maintained.
Key Responsibilities
- Manage call center operations, including planning, directing, and supervising workflow.
- Conduct call pattern forecasting activities and establish procedures and scripts used by team members.
- Improve processes, procedures, and productivity based on statistics.
- Ensure accurate and timely reporting.
- Manage call lists, including verifying tracking processes and contact attempts.
What We're Looking For
- Bachelor's Degree in a related field.
- Minimum 4 years of related professional experience.
What We Offer
A dynamic work environment with opportunities for growth and development.
-
Fraud Team Manager
1 month ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeJob Title: Fraud Team ManagerAt TSYS Managed SVCS EMEA, LTD (GB), we are seeking a highly skilled Fraud Team Manager to join our team. As a key member of our operations team, you will be responsible for managing the departmental operations for the call center, interacting with client leadership to resolve issues, and overseeing the efficiency and quality of...
-
Fraud Team Manager
1 month ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeJob Title: Fraud Team ManagerAt TSYS Managed SVCS EMEA, LTD (GB), we are seeking a highly skilled Fraud Team Manager to join our team. As a key member of our operations team, you will be responsible for managing the departmental operations for the call center, interacting with client leadership to resolve issues, and overseeing the efficiency and quality of...
-
Fraud Investigator
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Global Payments Full timeAbout This RoleAt Global Payments, we're committed to delivering best-in-class payment technology and software solutions. As a Fraud Analyst, you'll play a critical role in our efforts to prevent and investigate financial crimes.Key ResponsibilitiesInvestigate fraud accounts on behalf of clients, reviewing and making recommendations for action to pursue...
-
Fraud Investigator
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Global Payments Full timeAbout This RoleAt Global Payments, we're committed to delivering best-in-class payment technology and software solutions. As a Fraud Analyst, you'll play a critical role in our efforts to prevent and investigate financial crimes.Key ResponsibilitiesInvestigate fraud accounts on behalf of clients, reviewing and making recommendations for action to pursue...
-
Fraud Analyst
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we're committed to delivering best-in-class payment technology and software solutions that empower our customers to grow with confidence. Our dynamic team is driven by a passion for success, and we're proud to be a leader in the payments technology landscape.Key ResponsibilitiesAs a Fraud Analyst, you'll play a critical...
-
Fraud Strategy Portfolio Manager
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Global Payments Full timeAbout This RoleAs a key member of our team, you will play a critical role in managing active cases involving credit card fraud. Your expertise will be essential in overseeing the fact-gathering and investigation process, advising on actions for resolution to ensure Service Level Agreements are maintained.Key ResponsibilitiesCollaborate with legal and...
-
Fraud Strategy Portfolio Manager
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Global Payments Full timeAbout This RoleAs a key member of our team, you will play a critical role in managing active cases involving credit card fraud. Your expertise will be essential in overseeing the fact-gathering and investigation process, advising on actions for resolution to ensure Service Level Agreements are maintained.Key ResponsibilitiesCollaborate with legal and...
-
Fraud Investigator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we're committed to delivering best-in-class payment technology and software solutions. Our team is passionate about success and driven by a desire to make a difference in the payments landscape.Role OverviewWe're seeking a skilled Fraud Analyst to join our dynamic team. As a Fraud Analyst, you'll play a critical role in...
-
Fraud Investigator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we're committed to delivering best-in-class payment technology and software solutions. Our team is passionate about success and driven by a desire to make a difference in the payments landscape.Role OverviewWe're seeking a skilled Fraud Analyst to join our dynamic team. As a Fraud Analyst, you'll play a critical role in...
-
Senior Fraud Risk Consultant
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom RSM Full timeAbout the RoleRSM's Fraud Risk Services team is seeking a seasoned professional to join our growing southern team as a Senior Consultant. The ideal candidate will possess a strong background in fraud prevention, detection, and investigations, with excellent communication and interpersonal skills.Key ResponsibilitiesDeliver proactive and reactive assignments,...
-
Motor Fraud Examiner
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeMotor Fraud InvestigatorWe are seeking a skilled Motor Fraud Investigator to join our team, working remotely from anywhere within the U.K.Key Responsibilities:Conduct thorough desktop investigations and complete Investigative Telephone Interviews with precision.Demonstrate strong technical competency and effective record-keeping skills, ensuring all tasks...
-
Revenue Protection and Fraud Lead
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Greater Anglia Full timeWe are seeking a seasoned Revenue Protection and Fraud Lead to join our team at Greater Anglia. This key role will play a pivotal part in ensuring the integrity of our revenue streams by leading the charge against fraudulent activities.Key Responsibilities:Develop and implement a robust revenue protection strategy to minimize losses due to ticketless travel...
-
Investigator of Motor Fraud Claims
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeJob SummaryWe are seeking a skilled Motor Fraud Claims Investigator to join our team at Stride Resource Management Ltd. As a Motor Fraud Claims Investigator, you will be responsible for conducting thorough investigations into loss and damage claims, validating policy coverage, and providing guidance to policyholders.Key ResponsibilitiesConduct desktop...
-
Motor Claims Investigator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeMotor Fraud InvestigatorWe are seeking a skilled Motor Fraud Investigator to join our team at Stride Resource Management Ltd. As a Motor Fraud Investigator, you will be responsible for conducting thorough investigations into loss and damage claims, validating policy coverage, and providing guidance to policyholders regarding indemnity, legal liability, and...
-
Motor Claims Investigator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeMotor Fraud InvestigatorWe are seeking a skilled Motor Fraud Investigator to join our team at Stride Resource Management Ltd. As a Motor Fraud Investigator, you will be responsible for conducting thorough investigations into loss and damage claims, validating policy coverage, and providing guidance to policyholders regarding indemnity, legal liability, and...
-
Senior Manager
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom RSM Full timeAbout the RoleRSM's Fraud Risk Services team is seeking an experienced Manager to join our team. As a key member of our team, you will be responsible for the performance of work for your client portfolio, including client deliverables, client relationship and management, and supervising and coaching junior members of the team.ResponsibilitiesClient...
-
Financial Crime Investigator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full timeAt TSYS Managed SVCS EMEA, LTD (GB), we are committed to delivering best-in-class payment technology and software solutions. Our team plays a vital role in ensuring the integrity of our payment systems, and we are seeking a skilled Financial Crime Investigator to join our dynamic team.Key ResponsibilitiesAs a Financial Crime Investigator, you will be...
-
Motor Claims Investigator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeMotor Fraud InvestigatorWe are seeking a skilled Motor Fraud Investigator to join our team, working remotely from anywhere within the U.K. As a key member of our team, you will be responsible for conducting thorough desktop investigations and completing Investigative Telephone Interviews with precision.Key Responsibilities:Conduct thorough desktop...
-
Motor Claims Investigator
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Stride Resource Management Ltd Full timeMotor Fraud InvestigatorWe are seeking a skilled Motor Fraud Investigator to join our team, working remotely from anywhere within the U.K. As a key member of our team, you will be responsible for conducting thorough desktop investigations and completing Investigative Telephone Interviews with precision.Key Responsibilities:Conduct thorough desktop...
-
Financial Crime Operations Manager
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Michael Page (UK) Full timeAbout Our ClientMichael Page (UK) is proud to partner with a leading global financial services firm based in Milton Keynes.Job DescriptionThe Financial Crime Executive and Deputy MLRO will be responsible for:Developing and implementing effective anti-money laundering strategiesEnsuring compliance with counter terrorist financing regulationsDesigning and...