Fraud Investigator

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full time

At TSYS Managed SVCS EMEA, LTD (GB), we're committed to delivering best-in-class payment technology and software solutions. Our team is passionate about success and driven by a desire to make a difference in the payments landscape.

Role Overview

We're seeking a skilled Fraud Analyst to join our dynamic team. As a Fraud Analyst, you'll play a critical role in investigating potential credit card fraud cases, analyzing account history, and maintaining accurate documentation.

Key Responsibilities

  • Respond to account inquiries, providing merchants and cardholders with standard responses to Service Level Agreement (SLA) defined alerts.
  • Assist with the completion of lost/stolen reports, including blocking and transferring compromised accounts.
  • Build knowledge and skills required to identify fraudulent credit card activity through training and research.

Requirements

  • High School Diploma or Equivalent
  • Typically no relevant experience required

Desired Skills and Capabilities

  • Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
  • Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes.

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