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Fraud Investigator

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Global Payments Full time
About This Role

At Global Payments, we're committed to delivering best-in-class payment technology and software solutions. As a Fraud Analyst, you'll play a critical role in helping us achieve this goal.

Key Responsibilities
  • Investigate potential credit card fraud cases based on information received from the fraud detection system.
  • Analyze account history, including payment and transaction history, to identify potential security risks.
  • Communicate with customers and merchants to obtain additional information regarding fraudulent charges.
  • Maintain accurate and complete documentation of all information necessary for the investigation.
What You'll Achieve

You'll be responsible for responding to account inquiries, assisting with the completion of lost/stolen reports, and building knowledge and skills required to identify fraudulent credit card activity.

Requirements
  • High School Diploma or Equivalent
  • Typically No Relevant Experience Required
  • Previous work experience in a fraud-related field is preferred
What We're Looking For

We're seeking individuals who are skilled in acquiring and applying job skills, learning company policies and procedures, and working on routine to semi-routine assignments. If you're a detail-oriented and analytical individual with excellent communication skills, we'd love to hear from you.

Global Payments is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law.