Wine Connoisseur Leader

3 days ago

London, Greater London, United Kingdom Discovery Village at the West End – IL Full time
Head Sommelier Opportunity

We are committed to fostering a culture of excellence in our industry. As a Head Sommelier at Discovery Village at the West End – IL, you will embark on a unique journey to become a celebrated expert in your field. You will have the opportunity to learn from your peers and through our award-winning learning academy, ensuring you achieve the highest standards of craftsmanship, service, and leadership.

What You'll Get
  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across our hotels - up to 48 nights every year
  • 50% F&B discount at selected bars and restaurants within our collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Exclusive benefits, such as discounts in high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
  • Apprenticeship, training, and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
  • Access to immediate well-being advice, because we care about our employees
What You'll Do
  • You will be responsible for leading, training, and developing our team of sommeliers during their day. This will include maximizing beverage profit, taking advantage of every selling opportunity to optimize sales, and meeting with different wine suppliers to ensure our guests receive the best experience
  • You'll also demonstrate flexibility and creativity in dealing with guests' special requests or any challenges that may arise during the day
What You'll Bring
  • Previous experience in a similar position at a 5-star luxury environment is highly desirable
  • Wine and spirits knowledge
  • Our values of passion, personality, respect, working together, and creativity guide us each day. As a Head Sommelier, you'll have the opportunity to bring these to life and continue to create our legacy
  • Excellent communication skills with a strong customer service ethic
  • English is the primary language used in our hotel. You will comfortably communicate in this language

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