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Claims Executive

2 months ago


Colchester, Essex, United Kingdom Howden Insurance Brokers Ltd Full time
About the Role

We are seeking a highly skilled and experienced Claims Executive to join our team at Howden Insurance Brokers Ltd. As a Claims Executive, you will be responsible for the proactive management of all claims from inception to resolution, ensuring that clients receive exceptional service and support throughout the process.

Key Responsibilities
  • Cradle to Grave handling of a claims portfolio for selected corporate clients.
  • Provide assistance and advice on large or complex transit losses, and investigate any case law or relevant facts to ensure satisfactory settlement and conclusion.
  • Monitor and analyze claim trends to discuss and review with Risk Management.
  • Build and develop close working relationships at a senior level with partners, including insurers and loss adjusters.
  • Maintain an open 'early warning' culture to identify and address issues or potential errors of omission at an early stage.
  • Ensure clear lines of communication throughout the team and share relevant information with the Claims Director, Account Executives, and Corporate Client team.
  • Interact with new business teams and provide assistance in securing new clients with a focus on our 'Excellence in Claims' offering.
  • Stay up-to-date with new products and new markets.
  • Train and mentor the team and wider Claims Division.
  • Produce claims reports to ensure best policy presentation prior to renewals, and attend client meetings as required.
Requirements
  • Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum 5 years' experience in a similar role.
  • Desirable experience in cross-class products.
What We Offer

We value diversity and are looking for individuals who share our values:

  • We support each other in everyday moments and bigger challenges.
  • We are determined to make a positive difference at work and beyond.

We offer a career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We support our people in every aspect of their lives, and we are committed to taking care of our people and the world we live in.