Claims Specialist

4 weeks ago


Colchester, Essex, United Kingdom Howden Group Holdings Full time

About the Role

We are seeking a highly skilled Claims Executive to join our team at Howden Group Holdings. As a Claims Executive, you will be responsible for the proactive management of all claims from cradle to grave, ensuring a high level of professional advice is given to clients at all times.

Key Responsibilities

  • Cradle to Grave handling of a claims portfolio for selected Howden corporate clients.
  • Providing assistance and advice on large or complex transit losses and investigating case law and relevant facts to achieve satisfactory settlement and conclusion.
  • Monitoring and analyzing claim trends to be discussed and reviewed with Risk Management.
  • Building and developing close working relationships at a senior level with each of our partners, including Insurers and Loss Adjusters.
  • Maintaining an open 'early warning' culture to identify and address issues and potential E&Os at an early stage.
  • Ensuring clear lines of communication throughout the team and sharing relevant information with the Claims Director, Account Executives, and Corporate Client team.
  • Interaction with new business teams and providing assistance in securing new clients with a focus on our 'Excellence in Claims' offering.
  • Keeping up-to-date with new products and new markets.
  • Training and mentoring with the team and wider Claims Division.
  • Producing claims reports to ensure best policy presentation prior to renewals and attending client meetings as required.

Requirements

  • Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum 5 years' experience in a similar role.
  • Experience in cross-class products is desirable for this role.
  • Responsibility for own personal development and keeping own knowledge up to date by using e-learning, in-house courses, and studying for professional qualifications to gain required CPD points.

What We Offer

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We support our people in every aspect of their lives, and we're committed to making a positive impact in the world.

Diversity and Inclusion

We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Sustainability Promise

We're on a life-long journey to become an ever-more sustainable group, taking care of our people and the world we live in, doing good business, and making a positive impact wherever we can.



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