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Software Support Specialist

2 months ago

Manchester, United Kingdom AJ Bell Management Limited Full time
{"title": "Software Support Specialist", "content": "Job Summary

We are seeking a skilled Software Support Specialist to join our IT Application Support Team. As a key member of our team, you will be responsible for resolving system incidents and ensuring the smooth operation of our systems.

Key Responsibilities:

  • Investigate and resolve system incidents in a timely and efficient manner
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation to support incident resolution and knowledge sharing
  • Participate in on-call rotations to provide 24/7 support

Requirements:

  • Strong technical skills and experience in software support and incident resolution
  • Excellent problem-solving and analytical skills
  • Effective communication and collaboration skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

We offer a competitive salary, generous holiday allowance, and opportunities for professional growth and development.

AJ Bell is committed to providing an inclusive and supportive work environment where all employees can thrive.

", "lang_code": "en"}