Insurance Account Handler

4 days ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time

We are seeking an experienced Insurance Account Handler to join our team in Burgess Hill, West Sussex. As a key member of our customer service team, you will be responsible for providing exceptional support to customers and brokers, handling accounts for insurance risks, and ensuring compliance with company policies and regulations.

The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and a passion for delivering excellent customer service. If you have experience in the insurance or financial services sector, that's a plus

This is a fantastic opportunity to join a reputable company like First Recruitment Services as we seek to recruit a Customer Services Administrator on an initial contract of 9-12 months. The role will involve assisting with customer enquiries via email, telephone, and online live help/chat, processing new business documents, membership documents, and renewals, diary follow-ups, and ensuring compliance by following company policies, procedures, guidelines, as well as insurance and FCA regulations.

In exchange for your hard work and dedication, you can expect a competitive salary of approximately £25,000 per annum (pro rata), plus very good all-round company benefits, including 20 days holiday (pro rata) plus all UK bank holidays. This is a full-time contract role, working Monday to Friday, 09:00-17:00, with flexibility to work from home to attend appointments/medical appointments.



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