Customer Service Liaison

2 days ago


Elgin, Moray, United Kingdom Entain Group Full time

We are looking for a highly skilled Customer Service Liaison to join our team in Betting & Gaming Limited. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an enjoyable experience.

About the Role

This is a full-time position that involves working on a varied schedule, including evenings and weekends. You will be required to maintain high shop standards, handle customer complaints with empathy and problem-solving skills, and demonstrate products and betting terminals to customers.

  • Your estimated annual salary for this role is £25,000 - £30,000.
  • You will work closely with your colleagues to achieve sales targets and drive business growth.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Prior experience in customer-facing roles or retail environments is desirable.
Benefits

We offer a range of benefits to our employees, including:

  1. Optional overtime.
  2. Pension Scheme and annual ShareSave.
  3. Discounts with hundreds of retailers through Entain Deals.
  4. Healthcare and wellbeing support.


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