Patient Support Coordinator

4 weeks ago


Fareham, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Patient Support Administrator. This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative support to our Integrated Care Teams.

Main Responsibilities
  • Provide comprehensive administrative support to the Integrated Care Teams, including managing referrals, booking appointments, and ordering supplies.
  • Develop and maintain effective relationships with staff and patients, providing excellent customer service at all times.
  • Record outpatient attendance and take messages for all staff groups, ensuring accurate and timely communication.
  • Update the RiO system in accordance with standard operating procedures, maintaining accurate and up-to-date records.
  • Provide cross-site cover to support the needs of the service, working collaboratively with clinical and non-clinical team members.
About Us

Southern Health NHS Foundation Trust is a leading provider of mental health and learning disability services, as well as physical health community-based services. We are committed to delivering high-quality care, reaching diverse communities, and placing patients and staff at the forefront of all our endeavors.

We are currently undergoing a transformation, combining our collective community, mental health, and learning disability services to create a new, integrated, and accessible organization. This exciting journey will bring new opportunities for career development, training, and partnership working.

Person Specification

We are looking for an individual with excellent communication and IT skills, who is able to work effectively in a team and prioritize tasks to meet deadlines. Previous experience of working within an NHS environment is desirable, but not essential, as full training will be provided.

Informal enquiries can be made to Ellie Scholes, ICT Administration Manager, via email or phone.



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