Patient Support Coordinator

2 months ago


Fareham, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Patient Support Administrator. This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative support to our Integrated Care Teams.

Key Responsibilities
  • Provide comprehensive administrative support to the Integrated Care Teams, including managing referrals, booking appointments, and making and receiving telephone calls.
  • Manage day-to-day administration tasks, such as ordering supplies and maintaining accurate records.
  • Work collaboratively with clinical and non-clinical team members to provide an excellent customer service experience for all patients.
  • Record outpatient attendance and take messages for all staff groups.
  • Update the RiO system in accordance with standard operating procedures.
  • Provide cross-site cover to support the needs of the service.
About Us

Southern Health NHS Foundation Trust is one of the largest NHS Foundation Trusts in the UK, specializing in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare, reaching a range of diverse communities, while placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to combine all our collective community, mental health, and learning disability services, with the plan to create a new larger, more integrated and accessible organization.

Person Specification

We are looking for an individual with excellent communication and IT skills, who is able to work well in a team and provide a high level of customer service. Previous experience of working within an NHS environment is desirable, but not essential, as full training will be provided.

Informal enquiries can be made to Ellie Scholes, ICT Administration Manager, via email.



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