Breakdown Customer Care Representative

2 days ago


Harrogate, North Yorkshire, United Kingdom hireful Full time

About Us

At Jigsaw, we are committed to improving our environmental impact in a responsible way. We believe in creating a culture that is collaborative, social, energetic, and fun, providing the best possible environment for creativity and enjoyment when working from the office.

Job Description

  • You will quote and close new business enquiries, build and maintain long-standing client relationships, and retain existing clients at renewal.
  • You will identify opportunities to upsell additional products, which may suit a particular customer's needs, and work towards individual targets.

About the Role

  • You will provide training and coaching when required, and work on a surge basis to assist our Breakdown Claims Advisors by answering calls and arranging the relevant level of service on a case-by-case basis.
  • You will process payments for amendments or missed direct debit payments, and demonstrate high levels of communication, organisation, thoroughness, and time management to clear day-to-day workloads efficiently and correctly.


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