Customer Care Ambassador

1 month ago


Harrogate, North Yorkshire, United Kingdom NEOM Wellbeing Full time

**About Us**

We are NEOM Wellbeing, a rapidly growing wellbeing community with a focus on creating an honest and genuine experience for our customers. We are currently seeking a skilled Temporary Customer Service Representative to join our team in Harrogate, North Yorkshire.

**Job Summary**

This is a temporary, full-time opportunity from now through to the end of January, providing customer care across our contact hours. You will be responsible for delivering exceptional customer service, building relationships, and capturing customer data to expand our community.

The ideal candidate will have previous customer service experience, be flexible, adaptable, and able to manage multiple tasks. Experience with CRM tools is desired but not essential.

**Responsibilities**
  • Provide professional and coherent communication to customers, striving to resolve issues within the first interaction.
  • Build and improve customer relationships, taking every opportunity to capture valuable data.
  • Responsible for proactive customer care activities to reduce inbound contacts.

**Salary:** £25,000 - £30,000 per annum (dependent on experience)

**Benefits: **

  • PEAK PERKS: social events, one-off goodies.
  • TIME TO CHILL: 25 days holiday pro rata.
  • NEOM GOODIES: a free NEOM product each month plus staff discount.


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