Customer Service Ambassador
1 day ago
We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Valor Hospitality.
Salary: 7 per hour, working 40 hours per week (5 days a week)
About the RoleThis is an exciting opportunity to deliver exceptional customer-focused service, understand brand standards and work collaboratively as part of a successful team.
You will be responsible for taking reservations, chasing bookings and ensuring maximum occupancy and room rates are achieved.
As a champion of Valor Hospitality's purpose, values and behaviours, you will spread the word about what we do and embody our relentless commitment to excellence.
Our business operates 7 days a week, 365 days a year, requiring great flexibility. We offer nationally recognized apprenticeships and detailed brand training for those looking to develop their careers.
Key Responsibilities- Taking enquiries and bookings via telephone and online bookings
- Administration and technology savvy
- A passion for hospitality
- Exclusive discounts for you, your friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty
- Access to high-street discounts on a range of shops, experiences and more
- Generous refer-a-friend bonuses
- Employee Assistance Programme
- Healthcare Cash Plan options
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