Customer Service Ambassador

1 day ago


Harrogate, North Yorkshire, United Kingdom Valor Hospitality Full time
Job Title: Customer Service Ambassador

We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Valor Hospitality.

Salary: 7 per hour, working 40 hours per week (5 days a week)

About the Role

This is an exciting opportunity to deliver exceptional customer-focused service, understand brand standards and work collaboratively as part of a successful team.

You will be responsible for taking reservations, chasing bookings and ensuring maximum occupancy and room rates are achieved.

As a champion of Valor Hospitality's purpose, values and behaviours, you will spread the word about what we do and embody our relentless commitment to excellence.

Our business operates 7 days a week, 365 days a year, requiring great flexibility. We offer nationally recognized apprenticeships and detailed brand training for those looking to develop their careers.

Key Responsibilities
  • Taking enquiries and bookings via telephone and online bookings
  • Administration and technology savvy
  • A passion for hospitality
Benefits
  • Exclusive discounts for you, your friends and family
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty
  • Access to high-street discounts on a range of shops, experiences and more
  • Generous refer-a-friend bonuses
  • Employee Assistance Programme
  • Healthcare Cash Plan options


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