Healthcare Operations Specialist

24 hours ago


Lincoln, Lincolnshire, United Kingdom Reed Full time

Job Title: Healthcare Operations Specialist

Estimated Salary: £12,530 per year

We are seeking a skilled individual to join our team as a Healthcare Operations Specialist. This role involves receiving 999 and urgent calls from the public and Health Service colleagues. You will be based at our Emergency Operations Centre in Lincoln and will work on your own initiative within a team to provide excellent care and advice.

Main Responsibilities:

  • Receiving emergency calls and providing support to callers
  • Working collaboratively with healthcare professionals to ensure effective communication and patient care
  • Maintaining accurate records of calls and incidents

Requirements:

  • 3+ GCSEs including English (must have certificates)
  • Previous experience working in a pressurised environment and ability to make fast-paced decisions
  • Excellent verbal communication skills and computer literacy

Training and Development:

You will receive comprehensive training, which includes 5 weeks full-time training followed by approximately 8 mentoring shifts. Our team is committed to supporting your growth and development throughout your career.



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