Customer Service Specialist

1 day ago


Stevenage, Hertfordshire, United Kingdom DFS Furniture Full time

About DFS Furniture

We are seeking a highly skilled and motivated Customer Service Specialist to join our sales floor team at DFS Furniture. As a key member of our customer service team, you will be the first point of contact for customers, providing exceptional guidance and support to help them find their perfect home decor product.

Our ideal candidate will have excellent communication skills and the ability to work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.

Key responsibilities include:

  • Providing expert advice and guidance to customers on home decor products.
  • Working collaboratively with colleagues to maintain a high level of store standards and achieve sales targets.
  • Participating in visual merchandising and stock management activities to ensure the store looks its best.

Benefits:

At DFS Furniture, we pride ourselves on creating an inclusive culture where everyone feels welcome and valued. We actively encourage applications from under-represented groups and strive to build a workplace that reflects the diverse communities we serve.

We believe that our people are the driving force behind our success. As a Customer Service Specialist, you will play a vital role in helping us achieve our ambitious goals and deliver exceptional customer experiences.

Salary: £25,000 - £30,000 per annum (dependent on experience)



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