Customer Accounts Specialist
7 days ago
We are seeking a highly skilled Customer Accounts Specialist to join our team at Clarion Housing Group Limited in Stevenage.
Key ResponsibilitiesThe ideal candidate will play a key role in supporting the delivery of our income management service and policies, with a focus on maximising rent collection and minimising financial hardship for our customers across the entire group.
You will be responsible for delivering high-quality service and providing excellent communication skills to internal and external stakeholders.
Requirements- A strong track record in target-driven roles with a focus on customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
- Proficiency in MS Office packages and experience working with housing-related data.
- Able to travel extensively across the region to remote locations where public transport may not be available.
This is a hybrid role with a base location at our offices in Stevenage. The successful candidate will be expected to work from a Clarion office at least 1 day per week, possibly more when needed.
BenefitsWe offer a competitive salary range of £30,021 - £34,770 per annum, commensurate with experience.
As a valued member of our team, you can expect:
- A comprehensive benefits package including pension scheme and life assurance.
- Ongoing training and development opportunities to support your career growth.
- A supportive and inclusive work environment that values diversity and promotes work-life balance.
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Customer Accounts Specialist
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Stevenage, Hertfordshire, United Kingdom Clarion Housing Full timeWe are seeking a highly motivated Customer Accounts Specialist to join our team based in the UK. This role will play a key part in supporting the delivery of our income management service and policies, focusing on maximising rent collection and minimising financial hardship for our customers across the entire group.The ideal candidate will be target-driven,...
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