Customer Accounts Specialist

7 days ago


Stevenage, Hertfordshire, United Kingdom CLARION HOUSING GROUP LIMITED Full time

We are seeking a highly skilled Customer Accounts Specialist to join our team at Clarion Housing Group Limited in Stevenage.

Key Responsibilities

The ideal candidate will play a key role in supporting the delivery of our income management service and policies, with a focus on maximising rent collection and minimising financial hardship for our customers across the entire group.

You will be responsible for delivering high-quality service and providing excellent communication skills to internal and external stakeholders.

Requirements
  • A strong track record in target-driven roles with a focus on customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
  • Proficiency in MS Office packages and experience working with housing-related data.
  • Able to travel extensively across the region to remote locations where public transport may not be available.

This is a hybrid role with a base location at our offices in Stevenage. The successful candidate will be expected to work from a Clarion office at least 1 day per week, possibly more when needed.

Benefits

We offer a competitive salary range of £30,021 - £34,770 per annum, commensurate with experience.

As a valued member of our team, you can expect:

  • A comprehensive benefits package including pension scheme and life assurance.
  • Ongoing training and development opportunities to support your career growth.
  • A supportive and inclusive work environment that values diversity and promotes work-life balance.


  • Stevenage, Hertfordshire, United Kingdom Clarion Housing Full time

    We are seeking a highly motivated Customer Accounts Specialist to join our team based in the UK. This role will play a key part in supporting the delivery of our income management service and policies, focusing on maximising rent collection and minimising financial hardship for our customers across the entire group.The ideal candidate will be target-driven,...


  • Stevenage, Hertfordshire, United Kingdom Clarion Housing Group Full time

    About the RoleWe are seeking a Customer Accounts Specialist to join our team in Stevenage, focusing on delivering high-quality service and maximising rent collection for our customers.This role is ideal for someone with a housing background, GCSE Maths and English Grade C or equivalent, and proficiency in MS Office packages. Excellent communication skills...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with...


  • Stevenage, Hertfordshire, United Kingdom MBDA UK Ltd Full time

    Customs Compliance RoleMBDA UK Ltd is seeking a skilled Customs Compliance Specialist to join our team. As a Customs Compliance Specialist, you will be responsible for assessing, auditing, and reviewing the accuracy of HMRC customs entries. Your role will be crucial in identifying errors, missed opportunities, and areas for improvement for the business.Key...


  • Stevenage, Hertfordshire, United Kingdom Rutherford Briant Full time

    Are you a detail-oriented accounting professional looking to join a dynamic team at Rutherford Briant? As a key member of our finance department, you will play a crucial role in analyzing and presenting financial data to support business growth.This exciting opportunity is perfect for an experienced Management Accountant seeking a new challenge. You will be...


  • Stevenage, Hertfordshire, United Kingdom Cameron Clarke Associates Full time

    Customer Service Resolution SpecialistCameron Clarke Associates is seeking a dedicated and detail-oriented Customer Service Resolution Specialist to join their team.The ideal candidate will possess excellent problem-solving abilities, a calm and empathetic nature, and strong administration skills.Key Responsibilities:Managing customer complaints through...

  • Audit Manager

    1 month ago


    Stevenage, Hertfordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Audit Senior OpportunityWe are seeking a highly skilled Audit Senior to join our dynamic Stevenage office Audit team. As a key member of the team, you will play a crucial role in ensuring the successful completion of audits, from planning to completion. Your expertise will be invaluable in delivering high-quality audit reports that meet the firm's...


  • Stevenage, Hertfordshire, United Kingdom MBDA Full time

    Customer Support and Services Role About the OpportunityWe are seeking a Customer Support and Services Specialist to join our team at MBDA, working directly with the Royal Navy, Army and Royal Air Force (RAF). The successful candidate will be responsible for ensuring our products are ready for action when they are required.Key ResponsibilitiesDefinition,...


  • Stevenage, Hertfordshire, United Kingdom Click Recruitment Full time £45

    Job Title: Senior Configuration Specialist We are seeking a highly skilled Senior Configuration Specialist to join our team at Click Recruitment. As a Senior Configuration Specialist, you will be responsible for supporting the Configuration Manager of any given project, including responsibility for the product definition and/or configuration management of a...

  • Financial Accountant

    1 month ago


    Stevenage, Hertfordshire, United Kingdom Qube Leasehold Property Management Limited Full time

    About the Role:We are seeking a skilled Financial Accountant to join our team in Stevenage. As a Service Charge Specialist, you will be responsible for billing service charges, rents, voids, recharges, credits, and insurance charges to lessees or clients.Key Responsibilities:Updating and maintaining property, lease, and occupiers' data on Property management...


  • Stevenage, Hertfordshire, United Kingdom Marks & Spencer Plc Full time

    Role Overview:We're looking for a skilled Customer Assistant to join our Foods team on a weekend basis. As the face of our business, you'll be the voice of our customers, helping us to continually improve and deliver a great shopping experience.Key Responsibilities:Serve customers efficiently, both on the shop floor and at service points.Keep the store clean...


  • Stevenage, Hertfordshire, United Kingdom Nemco Limited Full time

    Customer Service Advisor PositionAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving customer queries and providing top-notch support? If so, we have an exciting opportunity for a Customer Service Advisor to join our team at Nemco Limited.As a Customer Service Advisor, you will play a key role in managing...


  • Stevenage, Hertfordshire, United Kingdom Trusta trader Full time

    About the RoleWe are seeking a dedicated Complaint Resolution Specialist to join our vibrant team at Trusta Trader. As a Customer Service Liaison, you will play a pivotal role in ensuring customers receive prompt and effective resolution to their concerns.Your Key ResponsibilitiesManage customer complaints through various channelsCollaborate with different...


  • Stevenage, Hertfordshire, United Kingdom Pioneering People Full time

    Customer Service AdvisorPioneering People is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for managing customer accounts, providing admin support, and delivering exceptional customer experiences.Key Responsibilities:Manage and track customer accountsManage the admin of all...


  • Stevenage, Hertfordshire, United Kingdom Certain Advantage Full time

    Job Title: Senior Configuration SpecialistJob Summary: Certain Advantage is seeking a highly skilled Senior Configuration Specialist to join our team in Stevenage, Hertfordshire. As a Senior Configuration Specialist, you will be responsible for supporting a dynamic team of Configuration specialists across multiple products, packages, and life cycles in a...


  • Stevenage, Hertfordshire, United Kingdom Pioneering People Full time

    Customer Service Advisor PositionNemco Limited is a leading manufacturer of electronics, committed to delivering world-class products and exceptional customer service. We are seeking a highly skilled Customer Service Advisor to join our team in Stevenage, Hertfordshire.As a Customer Service Advisor, you will play a key role in managing customer accounts,...


  • Stevenage, Hertfordshire, United Kingdom CMC Consulting Ltd Full time

    Our client, CMC Consulting Ltd, is seeking an experienced Accounts Payable Administrator to support their finance team. The ideal candidate will have strong analytical skills and be able to perform month-end supplier statement reconciliations, resolving any discrepancies that arise. They will also be responsible for implementing and maintaining robust...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the RoleWe are seeking a highly skilled Customer Care Agent to join our team at Victaulic. As a key member of our customer service team, you will be responsible for ensuring customer satisfaction and company profitability by consistently adhering to customer care and organizational policies.Key ResponsibilitiesProvide professional responses to product...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    Role Overview As a key member of our team, you will play a crucial role in ensuring customer satisfaction and company profitability. Key Responsibilities Provide expert responses to product and order inquiries for primary accounts and other contacts as needed. Enhance customer relationship management internally and externally, fostering strong...


  • Stevenage, Hertfordshire, United Kingdom Restore Records Management Full time

    About the RoleWe are seeking a highly motivated and experienced Pre-Sales Specialist to join our team at Restore Technology. As a key member of our sales team, you will play a pivotal role in driving our growth and success.ResponsibilitiesIdentify and pursue new business opportunities through direct engagement and targeted sales and marketing...