Customer Service Ambassador

2 weeks ago


Cobham, Surrey, United Kingdom Squire's Garden Centres Full time

About the Role: We are seeking a highly motivated and friendly Front of House Assistant to join our team at Squire's Garden Centres.

Job Description:

As a Front of House Assistant, you will provide exceptional customer service by greeting and assisting all customers, handling queries courteously and efficiently, and identifying customer needs and taking action. You will also be responsible for maintaining excellent standards of hygiene and housekeeping according to company guidelines.

Requirements:

To be successful in this role, we are looking for individuals with good interpersonal skills, a friendly manner, and a willingness to learn. You should have the ability to work closely with the Restaurant Manager to help the business succeed.

Benefits:

We offer a range of benefits, including an employee discount of 50% in restaurants and 20% in garden centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service. You will also receive 5.6 weeks holiday on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service. Additionally, you will be eligible for a non-contractual bonus at Christmas based on company profit, as well as a Defined Contribution Pension Plan and other rewards.

Salary: £18,000 - £20,000 per annum (dependent on experience)



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