Food Service Operations Manager

6 days ago


Rickmansworth, United Kingdom The Cricketers Full time

About The Cricketers

We're a family of 79 pubs and still growing, with a company committed to reducing our carbon footprint, working sustainably, and supporting local communities.

Job Overview

As Assistant Manager at The Cricketers, you'll be at the heart of our management team, helping to ensure the smooth running of our busy pub. You'll welcome and look after customers, train and lead our bar/waiting team, manage busy services, and run special events.

Your Responsibilities

  • Manage the day-to-day operations of the pub, ensuring exceptional customer service and a seamless dining experience.
  • Train and develop our bar/waiting team, providing guidance and support to help them excel in their roles.
  • Contribute to decision-making on beer selections, gin and wine offerings, and event planning.
  • Maintain high standards of food quality, presentation, and timeliness.

About You

To succeed in this role, you'll need experience as an assistant manager or equivalent within the hospitality sector, with a passion for delivering top-notch service and creating a vibrant atmosphere.

Benefits

  • A competitive salary up to £30,000 per year (plus tronc, paid overtime, great cash tips, and benefits)
  • Free meals on shift, 30% discount for you, your friends, and family across B&P and its group
  • NES pension scheme, life assurance, and access to health checks and virtual GP appointments
  • Cycle to work scheme, £1,000 referral bonus, and recognition platform with regular thank-yous

What We Offer

  • Superb internal and external development programmes to support your progress
  • Earn while you learn through our partnership with HIT, supporting work-based level 3 and 4 apprenticeships
  • Ongoing training and support to help you grow with us

Salary: Up to £30,000 per year



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