Slot Host

4 weeks ago

Brighton, Brighton and Hove, United Kingdom Genting Casinos Full time

Job Title: Slots Host

We are seeking a skilled and enthusiastic Slots Host to join our team at Genting Casinos. As a Slots Host, you will be responsible for delivering exceptional customer service and ensuring our customers have a great experience on our slot machines and electronic gaming areas.

Key Responsibilities:

  • Provide excellent customer service at all times, responding to customer queries and resolving any issues promptly.
  • Oversee the slots and electronic gaming areas, offering assistance and support to customers as needed.
  • Identify and address any customer needs, including food and beverage requirements, using a proactive approach.
  • Communicate relevant promotional activity and events to customers, ensuring they are aware of our latest offers.
  • Share customer feedback with the General Manager, helping us to improve our services.
  • Work a variety of shifts, including nights and weekends, to meet the needs of our customers.

What We Offer:

As a Slots Host at Genting Casinos, you will enjoy a range of benefits, including:

  • An excellent salary and opportunities for career development.
  • A comprehensive benefits package, including private GP helpline, discount portal, pension scheme, and more.
  • Flexible benefits, allowing you to choose the best package for your personal needs.
  • Recognition and rewards for your hard work and dedication.
  • A range of social engagement activities, including a company-wide pub quiz and 5-a-side football tournament.

About Us:

Genting Casinos is one of the UK's most popular leisure businesses, delivering outstanding service to our customers in our casinos nationwide. We are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.

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