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Customer Service Representative

2 months ago

Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time
Customer Service Advisor

Are you a detail-oriented and analytical individual with excellent communication skills? We are seeking a Customer Service Advisor to join our dynamic team at Charles Taylor Assistance.

Key Responsibilities:
  • Review and audit medical expenses to ensure compliance with regulatory requirements and internal policies.
  • Process travel insurance claims and invoices, ensuring accuracy and efficiency.
  • Coordinate logistical services for clients, including arrangement of travel and accommodation.
  • Develop and maintain strong relationships with clients, providing exceptional customer service.
  • Work collaboratively with the team to achieve business objectives and improve processes.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a high-pressure environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient computer skills and experience with financial systems.
  • Ability to work independently and as part of a team.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for learning and development.
  • Contributory pension scheme.
  • Free health cash plan.
  • Generous high-street rewards scheme.