Commercial Growth Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Nichols plc Full time

We are seeking an experienced Commercial Growth Manager to join our team at Nichols plc, responsible for driving commercial growth and developing new business opportunities within the region. This is an exciting opportunity to work in a fast-paced environment, leveraging your sales and account management expertise to achieve targets and contribute to the company's profitability.

About the Company

Nichols plc is a leading player in the leisure and hospitality industry, committed to delivering exceptional customer experiences. Our team is dedicated to building long-term relationships with customers and partners, and we are looking for someone who shares our values and passion for excellence.

The successful candidate will have a proven track record in sales and account management, with experience in field sales roles within the leisure and hospitality industry. You will possess excellent communication and negotiation skills, with the ability to build strong relationships with commercial contacts and identify upsell opportunities based on market insights.

Responsibilities
  1. Drive commercial growth and develop new business opportunities within the region.
  2. Manage an account portfolio to drive regional profitable net financial performance.
  3. Lead contract renegotiations where required.
  4. Develop external partner relationships to drive current business and win new business.
  5. Coordinate new customer account set-up and timely equipment install process after gaining approval through collaboration with the operations team.
  6. Identify unprofitable accounts; drive the business and coordinate uplift process if profitable net financial performance cannot be delivered.
  7. Provide insights into brand and marketing activation strategies, activate marketing plans and deliver brand and equipment strategies.
  8. Handle any customer complaints, establish facts, escalate appropriately and respond to customer.
  9. Support investigation of lost customer assets, establish root cause and identify corrective improvement actions.
  10. Ensure compliance to all legal, people, workplace & facilities management, technical, marketing and financial policies & practices.
  11. Ensure compliance with all mandatory training requirements and actively manage own development and learning opportunities.

We offer a competitive salary of £55,000 - £70,000 per annum, depending on experience, plus benefits including private medical cover, 25 days holiday and a generous pension scheme.



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