Dining Room Supervisor

2 months ago


London, Greater London, United Kingdom Daphne's Restaurant Full time

About Daphne's Restaurant

Daphne's, a renowned Italian restaurant in South Kensington, is committed to delivering exceptional dining experiences. Our team is dedicated to providing top-notch service, ensuring that every guest feels welcome and valued.

Job Summary

We are seeking a skilled and customer-focused Restaurant Host to join our dynamic team. As a Restaurant Host, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant.

Key Responsibilities:

  • Guest Greeting and Welcome: Greet and welcome guests with warmth and professionalism, ensuring a positive first impression.
  • Reservation Management: Manage reservations accurately and efficiently, ensuring seamless table assignments.
  • Service Coordination: Coordinate with the service team to ensure a seamless dining experience, maintaining high standards of service and guest satisfaction.
  • Communication and Interpersonal Skills: Develop strong relationships with guests, colleagues, and management, providing excellent communication and interpersonal skills.
  • Organizational Skills: Maintain a clean and organized reception area, ensuring a professional and welcoming environment.

Requirements:

  • Previous Experience: Previous experience as a receptionist or host in a restaurant or hospitality setting.
  • Technical Skills: Experience with Open Table or Seven Rooms.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
  • Organizational Skills: Strong organizational skills and attention to detail, with a positive and friendly demeanor.

Benefits:

  • Generous Discount: Generous discount off your bill, including drinks, when dining in one of our restaurants across the Group.
  • Opportunities for Progression: Unrivalled opportunities for progression across the Group.
  • Paid Overtime: Paid overtime.
  • Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a Friend Scheme: Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive Access: Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and more.
  • Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.


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