Customer Service Representative
3 weeks ago
Customer Service Representative
About BYD EuropeWe are a dynamic company looking for a skilled Customer Service Representative to join our team. Based in Hounslow, London Office, this role will require some travel.
Your Responsibilities- Provide excellent customer service via phone, email, chat, or in person, responding promptly and professionally to inquiries.
- Offer accurate and helpful information about our products or services.
- We are looking for candidates with at least 1 year of experience in customer service or a related field.
- Active listening skills and a genuine desire to help others are essential.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is a plus.
- Experience with CRM systems is preferred.
- A competitive salary of £32,000 per annum, based on performance and experience.
- A workplace pension scheme.
- 25 days of annual leave plus bank holidays.
- Departmental and company-wide teambuilding events.
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