Customer Service Representative

3 weeks ago


Hounslow, Greater London, United Kingdom BYD Europe Full time
Job Title

Customer Service Representative

About BYD Europe

We are a dynamic company looking for a skilled Customer Service Representative to join our team. Based in Hounslow, London Office, this role will require some travel.

Your Responsibilities
  • Provide excellent customer service via phone, email, chat, or in person, responding promptly and professionally to inquiries.
  • Offer accurate and helpful information about our products or services.
  • We are looking for candidates with at least 1 year of experience in customer service or a related field.
  • Active listening skills and a genuine desire to help others are essential.
  • Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is a plus.
  • Experience with CRM systems is preferred.
What We Offer
  • A competitive salary of £32,000 per annum, based on performance and experience.
  • A workplace pension scheme.
  • 25 days of annual leave plus bank holidays.
  • Departmental and company-wide teambuilding events.
Estimated salary: £32000

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