Front Desk Support Staff

3 weeks ago


Peterborough, Peterborough, United Kingdom Hampton Medical Centre Full time

Job Responsibilities

The successful candidate will be responsible for providing administrative support to the practice team, ensuring the smooth day-to-day operation of the medical centre.

Key Duties

  • Receiving and directing patients to the appropriate healthcare professional, managing the practice appointments system, and processing personal and telephone requests for appointments, visits, and telephone consultations.
  • Managing the practice's mail and messages, filing and retrieving paperwork, and processing repeat prescriptions in accordance with practice guidelines.
  • Providing clerical assistance to practice and Trust staff, including word and data processing, filing, photocopying, and scanning, as well as maintaining the reception area, notice-boards, and leaflet dispensers.

About Our Practice

Hampton Medical Centre is a teaching practice, hosting medical students and GP registrar candidates, and is based within Serpentine Green shopping centre, serving a patient population of approximately 12,000. The practice has a strong focus on patient care and well-being and is committed to delivering high-quality healthcare services.

Person Specification

Essential

  • GCSE award or modern equivalent
  • Excellent customer service skills
  • Excellent timekeeping
  • Diligent working in a fast-paced environment

Desirable

  • Qualification in administration
  • Previous GP reception experience


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