Senior Retail Manager

2 weeks ago


Liverpool, Liverpool, United Kingdom Card Factory Full time

Job Introduction

Location: Liverpool St Johns 0429

Contracted Hours Available: 10

Role Responsibility

We are passionate about celebrating our customers' life moments and are looking for a Team Leader to join our successful Card Factory family to help achieve this.

With a focus on customer experience and operational excellence, our Team Leaders drive store success. As a Team Leader, you will support your Store Manager in delivering commercial growth and develop a team culture centered on customer satisfaction. You will lead the store team, ensuring great standards and exceptional service in the Store Manager's absence.

The Ideal Candidate

  • You will be passionate about celebrating customers' life moments.
  • You will be customer-centric, with a passion for delivering excellent service.
  • You will demonstrate good leadership skills.
  • You will have a positive forward-thinking approach.
  • You will be comfortable reviewing store performance data.
  • You will be commercially minded.
  • You will be an engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We launched our 5-year business strategy in 2020, aiming to become a true Omni-channel retailer. This strategy sees significant investment in our colleagues, creating opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a range of benefits to support your physical, mental, and financial well-being.

Benefits

  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support Financial Education Tools Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym memberships and mobile phone contracts
  • Discounts across 100's of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Family leave


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