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Retail Leadership Position for Technology Enthusiasts

2 months ago


Liverpool, Liverpool, United Kingdom Partner Retail Services Full time

At Partner Retail Services, we are seeking a skilled Floor Manager to lead our team at the Samsung Experience Store in Liverpool. This exciting opportunity offers a challenging and rewarding role for individuals who are passionate about technology and customer satisfaction.

About the Role

We are looking for an experienced leader who can inspire and motivate our team members to achieve their best. As the Floor Manager, you will play a crucial role in achieving PRS& Samsung goals by aligning with our brand and ethos, delivering exceptional customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.

Key Responsibilities
  • Personal Development: Take charge of your growth and progression through our internal training programmes.
  • Health & Safety: Ensure the safety and well-being of our customers and team members.
  • Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
  • Team Leadership: Inspire and lead your team, fostering loyalty and commitment among your peers.
  • Resource Management: Manage store resources and ensure adherence to store standards.
  • Assistant Manager Support: Deputise for the Assistant Manager in their absence, ensuring seamless operations.
  • Shift Management: Handle key holding and general shift management to keep things running smoothly.
Requirements and Qualifications
  • Leadership Experience: Proven track record in people management, leadership, and direction.
  • Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
  • Adaptability: Ability to prioritise workloads and adapt quickly to changing circumstances.
  • Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
  • Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
  • Retail Experience: Previous retail experience is a must.
What We Offer
  • Samsung Employee Discount Portal: Enjoy exclusive discounts on Samsung products.
  • Birthday Holiday: Celebrate your birthday with an extra day off.
  • Perks and Rewards: Discounts across multiple retailers and more.
  • Monthly Bonus Potential: Earn additional income based on performance.
  • Well-being Tools and Platform: Access to mental health support and resources.
  • Mental Health First Aid Access: Receive training and support for mental health first aid.
  • Seeded Devices – including the latest Flagship Device: Stay up-to-date with the latest Samsung technology.
  • Employee Assistance Platform: Confidential support for personal and professional issues.
  • Annual Partnership with National Charities: Make a positive impact through charitable initiatives.