Customer Support Representative

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom Safer Hand Solutions Ltd Full time
Job Title: Customer Support Representative - Newcastle-under-Lyme

We are seeking an experienced Customer Support Representative to join our dedicated team in Newcastle-under-Lyme.

Company Overview

Safer Hand Solutions Ltd is a key player in the manufacturing/industrial industry, providing comprehensive support services including mechanical, electrical, and electronic refurbishment and repair, as well as design, installation, and full commissioning of projects.

Salary

The salary for this role is £23,500 per annum.

Job Description
  • Handle customer inquiries and understand requirements to generate quotations.
  • Process orders efficiently within set timescales.
  • Maintain customer relationships and support sales efforts.
Required Skills and Qualifications
  • A minimum of one year's experience in a similar customer service or sales administration position.
  • Demonstrate attention to detail and accuracy.
  • Excellent written and verbal communication skills.
Benefits

We offer a friendly and approachable working environment, annual pay reviews, 25 days holiday + bank, and ongoing training.



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