Retail Customer Service Representative
5 days ago
We are looking for a highly motivated individual to join our team as a Retail Customer Service Representative. The successful candidate will have a passion for delivering excellent customer service and working in a fast-paced retail environment.
Responsibilities and Expectations:- Deliver Exceptional Customer Experience: Provide prompt and courteous service to all customers, responding to their queries and resolving any issues efficiently.
- Operate Efficiently: Work effectively across various areas of the store, maintaining a high level of productivity and efficiency.
- Maintain Product Knowledge: Stay up-to-date with products and services within the store, using this knowledge to inform customer interactions and drive sales.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired (minimum 12 hours).
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months.
- Flexible working arrangements available from day one.
- 10% off and 15% off at payday weekends with Colleague Clubcard.
- Lifecover and an award-winning pension scheme with matching contributions up to 7%.
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