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Customer Service Representative

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time
Job Overview

The University Hospitals of North Midlands NHS Trust is seeking a skilled Customer Service Representative to join the Telecommunications Department. This role is responsible for handling incoming calls, providing excellent customer service, and implementing emergency procedures.

The successful candidate will be required to work predominantly day and evening shifts, including weekends and public holidays. The post holder may also be required to cover night shifts to meet the needs of the service.