Operational Change Governance Specialist
7 days ago
A challenging opportunity has arisen for a skilled Operational Change Governance Specialist to join Diligenta in the role of Strategic Transformation Leadership. This position involves leading and implementing operational change projects across various business areas, ensuring that all changes are planned and executed effectively to maintain high levels of customer service.
In this critical role, you will collaborate closely with cross-functional teams, including Central Change, Client, IT, 3rd party suppliers, Front and Back-office teams to support the governance, planning and control of operational change projects. Your expertise will be invaluable in developing the operational change roadmap to ensure effective planning and successful delivery of change projects.
The ideal candidate will have a proven track record of managing projects / programmes and experience in managing and motivating a team. Strong interpersonal skills and ability to build and maintain relationships are also essential. Additionally, knowledge of FCA regulations is highly desirable.
Key Responsibilities
- Develop the operational change roadmap to ensure effective planning and successful delivery of change projects.
- Collaborate with cross-functional teams to support the governance, planning and control of operational change projects.
- Lead and coach direct reports to source data inputs required across various areas, including change impact assessments, benefits tracking and produce governance reports.
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