Customer Service Representative

2 days ago


Swansea, City and County of Swansea, United Kingdom Capita Full time
Job Overview
As a Customer Service Representative with Capita, you will be visiting customers in the Swansea area to help them understand and comply with the legislation behind the TV licence. This is an exciting opportunity to work in a field-based role, helping people across your region.

Salary and Benefits
You will receive a competitive salary of £30,000 per annum, along with a company car or £3,700 annual car allowance, mileage allowance, and flexible working hours. You will also have the option to buy extra leave and enjoy a paid day out of the office for volunteering.

Key Responsibilities
Your primary responsibility will be to conduct door-to-door visits to properties where no TV licence is registered. You will need to have strong interpersonal and communication skills, as well as excellent verbal and written English and Welsh skills. A full UK driving licence with at least a year of driving experience is also essential.

What We Offer
Capita is committed to providing ongoing support and training to help you grow and progress your career. You will receive four weeks of virtual classroom training and one-to-one training in your working location with experienced trainers. Our management and coaching teams are dedicated to helping you succeed.

Location and Time Type
This role is based in Swansea, United Kingdom, and requires a full-time commitment.

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