Service Desk Support Specialist
2 days ago
The role involves providing customer-focused services to customers at Council premises across North and South Solihull.
Key responsibilities include assisting with device issuance and collection, managing technical projects, and supporting the Call Handling Team.
The ideal candidate will have significant experience working with hardware and software, as well as knowledge of Microsoft 365 and Android devices.
This is an essential car user position, and applicants must be able to drive and have a driving licence.
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Technical Service Delivery Officer
2 days ago
Metropolitan Borough of Solihull, United Kingdom We Manage Jobs(WMJobs) Full timeWe are looking for two skilled professionals to join our service desk team as Mobile Service Delivery Support Officers.As a Service Desk Support Specialist, you will provide technical support to customers at various Council locations in North and South Solihull.Your key responsibilities will include assisting with device issuance and collection, managing...
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Service Desk Support Specialist
4 weeks ago
Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full timeAbout The RoleThe Service Desk Analyst will be responsible for providing timely and effective support to end-users, responding to calls, queries, or fault reports via various channels. This role requires excellent communication skills to convey technical concepts to a non-technical audience.Duties and ResponsibilitiesRespond positively and professionally to...
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Technical Support Specialist
4 days ago
Metropolitan Borough of Solihull, United Kingdom TEKsystems Full timeWe are seeking a highly skilled Technical Support Specialist to join our team in Solihull, supporting one of our long-standing clients.Job DescriptionThis is a fantastic opportunity for an experienced 1st Line NOC Engineer to work on shift patterns between 7am and 7pm, mainly Monday to Friday, with occasional weekend shifts on a rota basis.Troubleshoot...
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IT Support Specialist
3 days ago
Metropolitan Borough of Solihull, United Kingdom Estio Training Limited Full timeJob OpportunityWe are thrilled to offer a new opportunity for an Information Communications Technician Apprentice at Estio Training Limited.Maintain current staff and business IT Equipment, including troubleshooting and setup.Ensure the smooth operation of our internal website and update its content.Establish and maintain secure internal networks.Configure...
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Strategic IT Service Director
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom ZF Group Full timeWe are seeking a highly skilled and experienced professional to lead our IT service management team at ZF Foxconn Chassis Modules. As a global leader in assembly and logistics services for the automotive industry, we offer a dynamic and challenging work environment with opportunities for growth and development.Key Responsibilities:Develop and implement...
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Technical Systems Specialist
5 days ago
Metropolitan Borough of Solihull, United Kingdom Spinks Full timeSpinks are partnering with a global leader in the Veterinary Services space to bolster their team with an experienced Applications Engineer. As part of our Hiring Partner, we are excited to collaborate on this opportunity.This role will be based in a Hybrid Work Environment, allowing for flexibility and work-life balance. Our client is offering a competitive...
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IT Support and Service Desk Operator
21 hours ago
City of London, United Kingdom Premier Group Recruitment Full timeService Desk Analyst Location: London Salary: up to £30,000 depending on experience We are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours. You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections....
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IT Support and Service Desk Operator
2 weeks ago
City of London, United Kingdom Premier Group Recruitment Full timeMy Client is a leading Government Body who are looking for a new "Service Desk Analyst" to provide 1st and 2nd Line Remote and Deskside support for their users. To replace a recent promotion and join a team of 4 in supporting 230 Users. Job Title: Service Desk Analyst Location: London (Hybrid) Job Type: Permanent Start: ASAP Excellent customer...
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IT Support and Service Desk Operator
2 days ago
City of London, Greater London, United Kingdom Premier Group Recruitment Full time €30,000Service Desk Analyst Location: London Salary: up to £30,000 depending on experience We are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours. You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections. ...
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Support Desk Manager
3 months ago
Solihull, United Kingdom ASSA ABLOY Full timeJob Title: Support Desk Manager Main Responsibilities and Tasks: 1st Line & 2nd Line Management: Oversee support teams to ensure efficient operation. Monitor & Review KPIs: Ensure best practices are followed and standards are maintained. Strengthen Product Knowledge: Enhance the team's understanding of products for effective remote...
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Global IT Support Service Desk Analyst
2 weeks ago
City of London, United Kingdom CV-Library Full timeGlobal IT Support Service Desk Analyst (11am - 7pm) ________________________________________ Location: City of London ________________________________________ Are you an IT Professional looking for an exciting new role? About the company Our client is a leading legal firm based in London, with a state-of-the-art office & facilities. Position Overview ...
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Senior IT Services Manager
1 week ago
Metropolitan Borough of Solihull, United Kingdom Acora Limited Full timeAbout Acora Limited, a leading UK-based IT services company.We provide IT support and solutions to mid-market organisations, helping them modernise their IT for digital success. Our team of experts ensures high-quality technical support, exceptional customer satisfaction, and a personalised service experience.As an Infrastructure Manager at Acora Limited,...
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Support Desk Operations Manager
3 weeks ago
Solihull, Solihull, United Kingdom ASSA ABLOY Full timeAbout the Role:The Support Desk Manager will oversee the efficient operation of support teams. This involves ensuring best practices are followed and standards are maintained through regular monitoring and review of KPIs.Main Responsibilities and Tasks:Leadership and Management: Oversee support teams to ensure efficient operation, including 1st and 2nd line...
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IT Support and Service Desk Operator
3 weeks ago
City of London, Greater London, United Kingdom Premier Group Recruitment Full timeMy Client is a leading Government Body who are looking for a new "Service Desk Analyst" to provide 1st and 2nd Line Remote and Deskside support for their users. To replace a recent promotion and join a team of 4 in supporting 230 Users. Job Title: Service Desk Analyst Location: London (Hybrid) Job Type: Permanent Start: ASAP Excellent customer...
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IT Support and Service Desk Operator
3 weeks ago
City of London, Greater London, United Kingdom Premier Group Recruitment Full timeMy Client is a leading Government Body who are looking for a new "Service Desk Analyst" to provide 1st and 2nd Line Remote and Deskside support for their users. To replace a recent promotion and join a team of 4 in supporting 230 Users. Job Title: Service Desk Analyst Location: London (Hybrid) Job Type: Permanent Start: ASAP Excellent customer...
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Care and Service Assistant
2 days ago
Metropolitan Borough of Solihull, United Kingdom Confederation of Service Charities Full timeThe Resident Services Coordinator will be responsible for delivering an excellent resident experience at our Solihull Home. This includes providing accurate information and assistance as required.Key responsibilities include:Supporting residents with daily tasks and activitiesEnsuring all facilities and services meet high standardsWe offer a supportive...
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Service Desk Analyst
3 weeks ago
Solihull, United Kingdom Acora Full timeRole Description:As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer. You will be responsible for providing technical assistance, troubleshooting, and support to end-users, with a specific emphasis on Windows OS and Microsoft...
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Service Desk Analyst
1 month ago
Solihull, United Kingdom CV-Library Full timeRole Description: As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer. You will be responsible for providing technical assistance, troubleshooting, and support to end-users, with a specific emphasis on Windows OS and Microsoft...
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Service Desk Analyst
4 months ago
Solihull, United Kingdom Paragon Banking Group PLC Full timeAbout The Role Purpose of the role Responding in a timely manner to calls, queries or fault reports whether these are raised by phone, email or via a service desk database. Duties and responsibilities Respond positively and professionally to end user calls, e-mails or raised tickets, resolve immediately where possible and if not possible route...
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Resident Services Coordinator
2 days ago
Metropolitan Borough of Solihull, United Kingdom Confederation of Service Charities Full timeWe are looking for a Care and Service Assistant to join our team in Solihull. The successful candidate will work closely with residents and colleagues to ensure a warm and welcoming atmosphere.A key aspect of this role is supporting residents with daily needs and ensuring they have access to necessary services and facilities.The salary for this position is...