Service Desk Analyst

Role Description: As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer. You will be responsible for providing technical assistance, troubleshooting, and support to end-users, with a specific emphasis on Windows OS and Microsoft...

About The Role Purpose of the role Responding in a timely manner to calls, queries or fault reports whether these are raised by phone, email or via a service desk database. Duties and responsibilities Respond positively and professionally to end user calls, e-mails or raised tickets, resolve immediately where possible and if not possible route...

About The RoleThe Service Desk Analyst will be responsible for providing timely and effective support to end-users, responding to calls, queries, or fault reports via various channels. This role requires excellent communication skills to convey technical concepts to a non-technical audience.Duties and ResponsibilitiesRespond positively and professionally to...

About the Role:The Support Desk Manager will oversee the efficient operation of support teams. This involves ensuring best practices are followed and standards are maintained through regular monitoring and review of KPIs.Main Responsibilities and Tasks:Leadership and Management: Oversee support teams to ensure efficient operation, including 1st and 2nd line...

About the RoleThis role is responsible for providing timely and effective support to end-users, whether through phone, email, or the service desk database.Duties and ResponsibilitiesRespond professionally to end-user queries, resolving issues where possible and routing to appropriate contacts when necessary.Manage user administration within security policy...

Job Title: Support Desk Manager Main Responsibilities and Tasks: 1st Line & 2nd Line Management: Oversee support teams to ensure efficient operation. Monitor & Review KPIs: Ensure best practices are followed and standards are maintained. Strengthen Product Knowledge: Enhance the team's understanding of products for effective remote...

Working with a leading brand based in Solihull in their search for a Permanent Senior Business Analyst to join an evergrowing team. This is a rare opportunity to get involved in a state-of-the-art transformation programme and grow a team. If you are a Senior Business Analyst who has been involved in an ERP project and have led/mentored juniors this could be...

** Help Desk Administrator** **Solihull** **£25,000 + Company Benefits **Your new company** - A global Facilities Management Service provider who aim to create a culture of workplace safety and wellbeing **Your new role** - Determine the nature, priority of faults based on information provided by the client - Liaise closely with site teams and head office,...

We are seeking two Mobile Service Delivery Support Officers to join our service desk team. The role involves providing customer-focused services to customers at Council premises across North and South Solihull.Key responsibilities include assisting with device issuance and collection, managing technical projects, and supporting the Call Handling Team.The...

A rewarding career awaits you as a Front Desk Associate with David Lloyd Clubs in Europe.As part of our Reception team, you'll enjoy a great range of benefits that set us apart from the industry:Free Club Membership* for you and your familyDiscounts on our products such as Swimming / Tennis Lessons and Personal Training.Unlimited 50% discount on food and...

HRIS AnalystHybrid - Solihull OfficeFull Time, Fixed Term 12 monthsSalary - £33,000- £45,000 dependent on experience Here at Serco, we’re looking for a HRIS Analyst to join the team. As an HRIS Analyst you will monitor system performance and manage issues to resolution, lead on system maintenance activities and resolve day to day system queries raised...

HRIS Data Analyst Hybrid - Solihull Office Full Time, Fixed Term months Salary - £, - £, dependent on experience Here at Serco, we’re looking for a HRIS Data Analyst to join the team. As HRIS Data Analyst you will ensure HR data is compliant and meets system requirements by completing regular data integrity exercises. Promoting good GDPR...

HRIS Data Analyst OpportunityAt Serco, we're seeking a skilled HRIS Data Analyst to join our team. As an HRIS Data Analyst, you will be responsible for ensuring HR data is accurate and compliant with system requirements. This involves completing regular data integrity exercises, promoting good GDPR practices, and understanding the HR system landscape and...

Working with a leading brand based in South Birmingham in their search for a Business Analyst to join an evergrowing team. Permanent role paying £37,000 - £47,000 base D.O.E + great benefits. You will be needed on site 3 days a week with Mondays and Fridays from home. This is a rare opportunity to get involved in a state-of-the-art...

**Wavenet are a telecoms and technology company headquartered in Solihull. We’re a communications company with a difference and recognised as a leader in our field.** Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions, Wavenet is a...

**Recruitment Consultant** **Base Salary to £30k + bonus / Great OTE potential** **Why This Role? - Recruitment Consultant**: - Market leading highly reputed recruitment brand. - Warm desk - inbound leads plentiful - First class automation / IT systems / great back-office support - A very consultative environment - quite simply grown-up recruitment -...

{"title": "Pricing Analyst Role", "description": "We are seeking a skilled Pricing Analyst to join our Generation Services team. As a Pricing Analyst, you will be responsible for providing timely and accurate new business and renewals pricing for all export customers within Generation Services.This role offers a hybrid working approach, where you will be...

Job Title: Asbestos Laboratory Analyst Location: Solihull, West Midlands Salary/Benefits: £23k - £32k + Training & Benefits Our Client is a well-respected, UKAS Accredited Asbestos and Environmental outfit, who are seeking a meticulous and hardworking Asbestos Laboratory Analyst for their Midlands location. Candidates will need to have a...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Solihull, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...

Job DescriptionSerco's HRIS Data Analyst Role: An Opportunity for GrowthAt Serco, we're seeking a highly skilled HRIS Data Analyst to join our team in Solihull. This full-time, fixed-term position offers a challenging opportunity for you to apply your expertise in ensuring the accuracy and compliance of HR data.About the Role:We're looking for someone with...