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Team Leader

2 months ago

Chorley, Lancashire, United Kingdom Card Factory Full time
{"title": "Team Leader", "content": "About the Role

We are seeking a highly skilled Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities
  • Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
  • Review store performance data and provide insights to inform business decisions.
  • Develop and implement strategies to improve customer experience and drive sales growth.
Requirements
  • Passion for celebrating customers' life moments and a customer-centric approach.
  • Excellent leadership skills and ability to motivate and develop a team.
  • Commercially minded with a focus on driving sales growth and improving customer experience.
  • Ability to review and analyze store performance data to inform business decisions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
", "lang_code": "en-US"}