Transport Liaison Officer

1 day ago


London, Greater London, United Kingdom G4S Business Unit:US Youth Services Full time
About the Position

We are seeking a detail-oriented and customer-focused individual to join our team as a Transport Liaison Officer - Hospital Services. In this role, you will be responsible for ensuring the effective and efficient operation of our patient transport services, including coordinating the distribution of patient journeys, managing operational staff, and providing an effective communication link with the public and healthcare professionals.

The ideal candidate will have excellent communication skills, the ability to work under pressure, and a good general level of education. You will also have experience in route planning and scheduling resources.

You will also be required to utilize control systems to record patient information, plan patients' journeys, and control resources. Additionally, you will be responsible for passing journey details to vehicle crew staff and updating computer systems.

Responsibilities and Requirements
  • To provide effective telephone answering and respond to service queries or complaints.
  • To receive and record all aspects of patient-related information on computer terminals.
  • To plan patients' journeys and control resources using control systems.
  • To pass journey details to vehicle crew staff and update computer systems.
  • To liaise with G4S contracts, staff, and other agencies using telephones and emails.
Why Work for Us?
  • Competitive salary: £62 per annum (full-time, 45 hours per week).
  • Opportunity to work for a leading provider of non-emergency patient transport services.
  • Chance to develop your skills and career in a dynamic and fast-paced environment.
  • Collaborative and supportive team environment.


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