Automation Technical Support Specialist

3 weeks ago


Hertfordshire, United Kingdom CK Group Full time

CK Group is recruiting for a skilled Automation Specialist to support the technical services team of an industry leading manufacturer of Scientific Instruments. This permanent role will be based on one of their client sites in Stevenage and involves supporting automated liquid handling and bench-top automation platforms.

About the Role

This position is crucial to the technical services support team, tasked with ensuring minimal equipment downtime and maximal system utilisation. The successful candidate will work closely with laboratory scientists to develop and optimise scientific protocols on automation platforms, guaranteeing optimal efficiency and performance.

  • Work with users to develop and optimise scientific protocols on automation platforms.
  • Develop, optimise, validate, and troubleshoot high throughput automated workflows.
  • Lead equipment breakdown deep-dive activities to identify underlying causes.
  • Train users on key concepts associated with automation platforms.
  • Oversee equipment support activities.

To succeed in this role, you must have 3+ years of experience servicing laboratory equipment or a related degree. Preferred qualifications include experience working in a pharmaceutical or regulated environment, knowledge of core competencies involved in operating liquid handling automation, and proficiency in software packages like Cellario or Fluent Control.

About You

You will be required to work in a laboratory setting, wearing personal protective equipment as necessary. Job pace may be fast, with demands for timely completion. Specific vision abilities are required, including close-range distance vision and peripheral vision.

What We Offer

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience. Benefits include access to industry-leading training and professional development opportunities.



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