Technical Support Specialist

4 days ago


Hertfordshire, United Kingdom Innovate Full time £32,000

Innovate is looking for a Technical Support Specialist to join their growing managed services team in Stevenage.

About the Role

This is an exciting opportunity to develop your technical expertise and learn from Innovate's experienced 3rd line technical team, working in a Microsoft Partner and Cloud Service Provider environment.

As a Technical Support Specialist, you will be the first point of contact for customer queries via phone, email, and self-service portal. You will have proven experience in IT Support or technical service desk roles and familiarity with Windows 10/11, Microsoft Office Suite, Microsoft 365, Active Directory, and remote support tools.

The salary for this role is up to £32,000, which is competitive considering the location and industry standards.

You will also have access to clear pathways to enhance your skills with training provided for ITIL v4 and Microsoft 365 Fundamentals certification.

Key Requirements
  • Proven experience in IT Support or technical service desk roles
  • Familiarity with Windows 10/11, Microsoft Office Suite, Microsoft 365, Active Directory, and remote support tools
  • Full driving license (travel to customer sites required)
Benefits

All business-related travel expenses will be covered, making it easier for you to take on this role.



  • Hertfordshire, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited seeks a skilled Technical Maintenance Specialist to join their team. As a Field Service Engineer, you will be responsible for inspecting, testing, and repairing niche equipment at various sites. This is an excellent opportunity to develop your skillset in a role offering door-to-door pay, excellent company benefits, and...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    Job Title:Technical Support SpecialistCompany Overview:AEJ Consulting Ltd is seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to its diverse client base within the Managed Services domain.Job Description:Provide installation, troubleshooting, problem resolution and...


  • Hertfordshire, United Kingdom Planet Pharma Full time

    Job Title: Technical Support SpecialistCompany Overview:At Planet Pharma, we offer a unique opportunity to contribute to innovation in health and sustainability as a Technical Support Specialist.Key Responsibilities:Oversee the administration of Third-Party Contractors supporting laboratory equipment across R&D sites.Ensure system administration and update...


  • Hertfordshire, United Kingdom CK Group Full time

    CK Group is recruiting for a skilled Automation Specialist to support the technical services team of an industry leading manufacturer of Scientific Instruments. This permanent role will be based on one of their client sites in Stevenage and involves supporting automated liquid handling and bench-top automation platforms.About the RoleThis position is crucial...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors.You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors. You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors.You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors.You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors. You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors. You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors. You will also be responding to technical questions from customers and diagnoses,...


  • Hertfordshire, United Kingdom DeepRec Full time

    Job Summary: We are seeking a Technical Recruitment Specialist to join our team at DeepRec.ai. As a Technical Recruitment Specialist, you will play a key role in managing the entire recruitment process, from sourcing candidates to closing deals. Your ability to build strong relationships with clients and understand their unique recruitment needs will be...


  • Hertfordshire, United Kingdom CK Group Full time

    About the Job:We are seeking a highly skilled and experienced Automation Specialist to join our team at CK Group. As a Technical Automation Support Engineer, you will play a key role in supporting our client's automated liquid handling and bench-top automation platforms.You will be responsible for providing technical support to laboratory scientists,...


  • Hertfordshire, United Kingdom CK Group Full time

    Job Summary:The CK Group is seeking a highly skilled Technical Visitor Administrator to join their team on a contract basis. This exciting opportunity will be based at one of their client sites in Stevenage, providing administrative support for third-party contractors working on laboratory equipment.About the Role:This role involves managing the...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors. You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom AEJ Consulting Ltd Full time

    My client are seeking an experienced technical support professional to provide installation, troubleshooting, problem resolution and maintenance support to a diverse client bae within the Managed Services domain. to Managed Service customers and Projects within key sectors. You will also be responding to technical questions from customers and diagnoses, as...


  • Hertfordshire, United Kingdom Look Ahead Care Support and Housing Full time

    We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Birchall Wood Service in Hertfordshire.£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference? You'll feel at...


  • Hertfordshire, United Kingdom CK Group Full time

    Join us at CK Group as a Technical Visitor Administrator, where you will play a key role in supporting our clients' laboratory operations. As a member of our team, you will be responsible for ensuring that third-party contractors are compliant with all necessary regulations and procedures. This includes administration tasks such as updating CMMS databases...


  • Hertfordshire, United Kingdom Catch Resource Management Full time

    Job DescriptionWe are seeking a highly skilled ERP Support Specialist to join our team at Catch Resource Management. The ideal candidate will have 1+ years of experience in NetSuite or similar ERP systems, with a strong background in supply chain operations.The successful candidate will be responsible for supporting the maintenance and implementation of our...


  • Hertfordshire, United Kingdom CK Group Full time

    Join Our Team as a Technical Support ProfessionalWe are looking for a highly skilled Technical Support Professional to join our team at CK Group. As an essential part of our technical services support team, you will be responsible for providing first-line software, technical, and hardware support for automated platforms and bench-top liquid handlers.About...