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Young Parents' Service Coordinator

2 months ago

Oxford, Oxfordshire, United Kingdom Service Care Solutions Full time

Job Summary

We are seeking a skilled Housing Support Specialist to join our team at Service Care Solutions. As a key member of our team, you will play a vital role in supporting young people aged 16-24 in achieving independence and transitioning to independent living.

Key Responsibilities

  • Assess new tenants and allocate beds in accordance with established procedures.
  • Provide tenancy support and guidance to residents, ensuring they have the necessary resources to succeed.
  • Conduct regular room checks to minimize voids and ensure tenancies are maintained.
  • Collaborate with external agencies to address risks and ensure the safety of residents.
  • Promote resident participation in decision-making processes affecting their lives.
  • Conduct health and safety checks and report maintenance issues to ensure a safe living environment.

Requirements

  • Experience in a customer-facing role, working with diverse groups to support housing and health outcomes.
  • Ability to motivate individuals with complex issues, such as substance misuse or mental health challenges.
  • Knowledge of Universal Credit, Housing Benefits, and relevant support agencies.
  • Flexibility to participate in an out-of-hours on-call rota and manage risks effectively.
  • Full driving license and access to a car, with reimbursement for business travel.

Contract Details

  • 35 hours per week, with a flexible schedule to accommodate the needs of the team.
  • Out-of-hours on-call rota, with additional payment for this service.
  • 12-month fixed-term contract to cover maternity leave.
  • Competitive hourly rate, inclusive of holiday pay.