Member Support and Operations Coordinator
2 weeks ago
Ezra is revolutionizing cancer detection with its innovative AI-powered full body MRI scans. As a leading player in this space, we're seeking an exceptional Member Support and Operations Coordinator to join our team
In this pivotal role, you'll be responsible for delivering exceptional support to our members, from initial contact to post-screening care. You'll collaborate with our clinical team to ensure seamless interactions between members, clinicians, and imaging centers.
This is a unique opportunity to make a meaningful impact on people's lives while advancing your career. As a Member Support and Operations Coordinator, you'll develop and implement strategies to enhance member satisfaction, build strong relationships with partners, and continuously improve our standard operating procedures.
About the Role:
- Develop and execute plans to delight and retain members throughout their journey.
- Communicate with members via various channels, ensuring prompt responses to queries and concerns.
- Work closely with the clinical team to ensure accurate and timely transmission of member information.
- Build and maintain relationships with imaging centers to optimize operations.
- Act as the primary point of contact for member complaints and concerns.
- Analyze operational metrics to identify areas for improvement.
- Implement process enhancements to increase efficiency and quality of service.
Requirements:
- Bachelor's or higher degree.
- 2-5 years of experience in customer service and operations.
- Exceptional communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Familiarity with a medical environment is a plus.
What's in it for you?
- A competitive salary range: £13/hr - £23/hr.
- Opportunities for professional growth and development.
- A culture that prioritizes work-life balance and employee well-being.
- Off-sites twice a year.
-
People Support Coordinator
2 weeks ago
London, Greater London, United Kingdom Law Support Full timeAbout the RoleThis People Support Coordinator position is a key member of our client's HR operations team, based in London. You will be responsible for HR Operations inbox management and escalations, ensuring that all queries are resolved efficiently and effectively.As a People Support Coordinator, you will work closely with the HR team to provide...
-
Business Support Team Member
3 weeks ago
London, Greater London, United Kingdom Bain and Gray Full timeBain and Gray is seeking a talented Business Support Team Member to join our operations team. As a key contributor to our business, you will be responsible for providing administrative support, event planning, and office management services.Responsibilities:Administrative Assistance: Provide day-to-day administrative support to our team members, including...
-
Academic Operations Coordinator
3 days ago
London, Greater London, United Kingdom RIBBONS AND REEVES Full timeSchool Operations CoordinatorWe are looking for a skilled School Operations Coordinator to join our team at RIBBONS AND REEVES. This role involves coordinating day-to-day operations, including data management, timetabling, and classroom support.As a School Operations Coordinator, you will be responsible for creating and maintaining spreadsheets for...
-
Zoological Operations Coordinator
5 days ago
London, Greater London, United Kingdom BIAZA (British and Irish Association of Zoos and Aquariums) Full timeAs a key member of the Zoological Department, you will play a vital role in coordinating operational, financial, and administrative activities. Reporting directly to the Chief Zoological Officer, you will work closely with the Curatorial and Wildlife Health Services teams to deliver strategic objectives.The successful candidate will be responsible for...
-
Public Affairs Coordinator
1 month ago
London, Greater London, United Kingdom Motability Operations Full timeMotability Operations is a leading provider of services in the Automotive/Mobility Sector. We are seeking a highly skilled Public Affairs Coordinator to join our team. In this role, you will support the development of relationships with industry and disability groups, coordinate events, and work with various teams to provide situational awareness of the...
-
Business Operations Coordinator
2 weeks ago
London, Greater London, United Kingdom Hampshire and Isle of Wight ICB Full timeAbout the RoleWe are looking for a highly organized and detail-oriented Business Operations Coordinator to support the delivery of healthcare services in Hampshire and the Isle of Wight.The successful candidate will be responsible for completing administration functions for referrals, assessments, and reviews, ensuring that all processes run efficiently and...
-
Support Coordinator
2 weeks ago
London, Greater London, United Kingdom Ribbons and Reeves Limited Full timeWe are seeking a dedicated and organized individual to join our team as a Support Coordinator at a reputable school in North-West London. As a Support Coordinator, you will play a vital role in ensuring the smooth operation of our SEND department. Key ResponsibilitiesTimetable staff and coordinate SEND support schedulesPrepare and distribute essential...
-
Logistics Operations Coordinator
3 weeks ago
London, Greater London, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full timeAbout the RoleHermès GB Limited is seeking a highly skilled Logistics Operations Coordinator to join our team in London. As a key member of our operations team, you will be responsible for ensuring the smooth running of our warehouse operations, including managing inventory, processing stock adjustments, and coordinating inter-company stock transfers.
-
Care and Support Services Coordinator
3 weeks ago
London, Greater London, United Kingdom Look Ahead Care and Support Full timeLook Ahead Care and Support is a dynamic organization dedicated to providing high-quality care and support services to individuals with complex needs.About the JobWe are currently seeking a skilled Care and Support Services Coordinator to join our team in Tower Hamlets.As a Care and Support Services Coordinator, you will play a crucial role in ensuring that...
-
Support Staff Coordinator
2 weeks ago
London, Greater London, United Kingdom Employment and Social Development Canada Full timeJob Title: Admin Co-OrdinatorWe are seeking a motivated and detail-oriented Support Staff Coordinator to join our team at Employment and Social Development Canada. This full-time position is responsible for supporting the day-to-day operations of our office and providing administrative assistance to our team members.The ideal candidate will have at least 1...
-
Operations Support Coordinator
2 weeks ago
London, Greater London, United Kingdom Istituto Marangoni Full timeOperations Support CoordinatorWe are seeking a highly organized and detail-oriented individual to join our team as an Operations Support Coordinator. This role will provide critical support to our Facilities Manager in ensuring the smooth operation of our facilities.Key Responsibilities:Coordinate daily operations, including scheduling maintenance tasks and...
-
Operational Coordinator
3 weeks ago
London, Greater London, United Kingdom BIAZA (British and Irish Association of Zoos and Aquariums) Full timeKey Responsibilities:The successful candidate will be responsible for:Coordinating the operational, financial, and administrative activities of the busy Zoological Department.Supporting the Chief Zoological Officer, Head of Wildlife Health Services, and the Zoological Senior Management Team (ZSMT) to coordinate and organise department meetings, travel,...
-
Disability Support Coordinator
2 weeks ago
London, Greater London, United Kingdom First Class Support Full time**Enhancing University Experience for Deaf Students**We are an award-winning provider of support services for students with disabilities, committed to delivering high-quality support that enhances their university experience.We are seeking a Disability Support Coordinator with expertise in deaf studies to join our team. As a key member of our support staff,...
-
Operations Support Coordinator
2 weeks ago
London, Greater London, United Kingdom Owen Reed Full timeRole OverviewOwen Reed is seeking an experienced HR Operations Assistant to join its team. The successful candidate will be responsible for providing support in delivering HR operations services.Main Job ResponsibilitiesHR Inbox Management: Coordinate employee queries, allocate tasks to team members, respond using standard email templates, and escalate...
-
Operations Support Coordinator
4 weeks ago
London, Greater London, United Kingdom Rockfield Specialist Recruitment Full timeJob Overview:Rockfield Specialist Recruitment is seeking a highly organized and detail-oriented Operations Support Coordinator to join our team. In this role, you will provide administrative support to the operations team, ensuring the smooth day-to-day functioning of our business.About the Job:As an Operations Support Coordinator, you will be responsible...
-
IT Operations Coordinator
2 weeks ago
London, Greater London, United Kingdom Venn Group Full timeJob Title: IT Operations Coordinator Venn Group is seeking a highly skilled IT Operations Coordinator to join our team. As a key member of the Technology Department, you will provide exceptional support to our clients in an International Capital Markets firm. Key Responsibilities: Deliver Tier 1 desktop and service desk support.Manage hardware lifecycle...
-
Office Support Coordinator
4 weeks ago
London, Greater London, United Kingdom Smith and Reed Full timeWe are seeking an experienced Office Support Coordinator to join our team in Cornwall. As a key member of our administration team, you will provide high-quality support to our clients and colleagues.Job Description:Administer daily operations, ensuring seamless communication between departments and teams.Maintain accurate records and data, utilizing...
-
Tender Coordinator
2 weeks ago
London, Greater London, United Kingdom Staffline Operations Full timeWe operate at more than 350 customer sites across England, Scotland and Wales, offering numerous opportunities for growth and development.Why Choose Us?As the UK's leading provider of flexible, temporary and permanent workforce solutions, we enable over 28,000 people into good work every day.Salary Information:The estimated annual salary for this role is...
-
Support Operations Coordinator
3 weeks ago
London, Greater London, United Kingdom Clipboard Health Full timeAbout the JobWe are seeking a highly skilled Support Operations Coordinator to join our team at Clipboard Health. As a key member of our support operations, you will be responsible for leading a team of customer service representatives and ensuring they deliver exceptional service to our customers.Your primary role will be to coach and develop your team...
-
Service Delivery Coordinator
2 weeks ago
London, Greater London, United Kingdom Creative Support Full timeJob OpportunityWe are seeking an experienced Service Delivery Coordinator to join our team at Creative Support. As a Service Delivery Coordinator, you will play a key role in ensuring the smooth delivery of our services and contributing to the overall success of the organization.The successful candidate will have a strong background in operational...