Customer Service Ambassador
4 days ago
We're looking for a talented Hospitality Assistant who will be the face of our business, delivering exceptional customer service on a permanent casual basis. You'll join a team that takes pride in its work - pride in our food, pride in our brand but most of all pride in our people.
This role is contracted to 39 weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Chartwells and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
We offer competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Estimated annual salary: £15,000 - £20,000 based on location and experience.
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