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Restaurant Operations Manager

1 month ago

Pontyclun, Rhondda Cynon Taf, United Kingdom Yolk Recruitment Ltd Full time

Restaurant Manager Opportunity

Yolk Recruitment Ltd is partnering with an innovative business to find a skilled Restaurant Manager to lead their front-of-house team. The restaurant offers a unique fusion of North Indian and British traditional dishes, served with a street food twist, available throughout the day and late into the night.

  • Team Leadership: Oversee and manage front-of-house staff, including waitstaff, hosts, and bar staff. Provide training, motivation, and performance feedback to ensure a positive and memorable experience for guests.
  • Customer Service Excellence: Ensure all guests have a positive experience by maintaining high standards of service, handling guest complaints and special requests with professionalism and a proactive attitude.
  • Operations Management: Coordinate daily operations, including table setups, reservations, and service flow. Collaborate with kitchen staff to ensure a seamless dining experience.
  • Event Coordination: Assist with special events and private bookings, ensuring all details are executed to perfection.

Requirements:

  • Proven experience in a managerial or supervisory role within a restaurant or hospitality environment.
  • A customer-first mindset with a passion for hospitality and a focus on delivering exceptional service.
  • Flexibility to work evenings, weekends, and holidays.

If you are interested in this opportunity, please reach out to us for a confidential chat about your next career move.

Yolk Recruitment Ltd is an equal opportunities employer, embracing diversity and encouraging applications from all qualified candidates.