Event Support Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Switch Hospitality Full time
Be Part of Our Dynamic Conference and Events Team

We are seeking a highly motivated and versatile Casual Conference and Events Assistant to join our Conference and Events department at Park Regis Birmingham.

Main Responsibilities:
  • Guest Service Excellence: Provide a warm and welcoming experience for all guests visiting the restaurant, adhering to Park Regis etiquette standards.
  • Booking and Reservations: Make accurate guest reservations and book correctly onto the hotel booking system, ensuring timely updates to avoid service disruptions.
  • Event Setup and Service: Set tables according to event or service type, maintaining Park Regis standards.
  • Food and Beverage Service: Serve food courses and beverages to guests, following Park Regis etiquette standards.
  • Communication and Teamwork: Regularly communicate with the Kitchen team regarding product availability, wait times, and menu questions.
  • Guest Dietary Requirements: Inform the Kitchen team of guest dietary requirements and allergies or special menu requests.
  • Product Knowledge: Be knowledgeable of chef specials and have a brief understanding of all dishes on the menu to provide recommendations and ingredients advice.
  • Food Safety and Hygiene: Adhere to strict hygienic food and beverage handling procedures.

We are a dynamic and evolving team that prioritizes employee growth and development. If you are passionate about delivering exceptional guest service and are looking for a challenging and rewarding role, please apply with your CV in PDF format.



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