Facilities Lead Technician

6 days ago

London, Greater London, United Kingdom JLL Full time
About the Role

We are seeking a highly skilled and experienced Facilities Lead Technician to join our team at JLL. As a key member of our facilities management function, you will be responsible for managing and performing routine reactive and preventative maintenance tasks.

Key Responsibilities
  • Work collaboratively with the Facilities Manager, Regional Engineering Manager, and on-site team to ensure planned, reactive, and preventative tasks are completed
  • Oversee site technicians and planning scheduler to ensure all planned maintenance and reactive tasks are undertaken to meet or exceed account service level agreements
  • Ensure all team members are trained to meet legal requirements and collaborate in cross-training to have team backup when needed
  • Ensure all on-site planned maintenance and reactive tasks are undertaken to meet or exceed account service level agreements and are performed in accordance with local legislation
  • Ensure that records are maintained as required by Operational, Regulatory, and Statutory practice
  • Adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed agreed service level agreements in line with the Master Service Agreement
  • Ensure that planned maintenance activities are carried out, in compliance with account Standard Operating Procedures, and ensure maximum availability of plant and user equipment through efficient planned maintenance and prompt response to faults
  • Provide technical support for projects and assist with project delivery
  • Undertake small installation works, repairs to Mechanical and Electrical plant and Equipment Quality Arrangements
  • Maintain and complete documentation for fire extinguishers, fire suppression systems, building alarm contacts, and other building systems
  • Maintain and repair plumbing components, including toilets, urinals, lavatories, flush valves, water fountains, sinks, drains, water heaters, piping, and sump pumps
  • Perform general Handyman tasks to maintain buildings, including but not limited to repair locks, locking mechanisms, closers, doors, controllers, and where requested other building maintenance, repair, and restorative procedures as directed
  • Provide all other building maintenance, repair, and restorative procedures as directed
  • Ensure that all work orders are completed, issued, and closed down in full compliance with Jones Lang LaSalle processes, systems, standards, and the Equipment Maintenance System
  • When required, provide regular reports (daily, weekly, monthly as required) regarding all engineering activity
  • Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliance. Following Permit to Work procedures
  • Work with the internal Task system to keep track of all requested facilities work and close out actions according to Service Level Agreements
  • Provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts, and face-to-face
  • Work collaboratively to solve problems and resolve spontaneous and unique situations with a professional and service-focused approach
  • Make recommendations to leverage innovations while utilizing technologies for the Client where required to improve site performance and maintenance practices
  • Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors, and vendors. Wearing personal protective equipment when required to do so by the relevant risk assessment, method statement, or mandatory signage
  • Work as part of the sustainability drive to reduce utility consumption across the site
About You

We are looking for a highly skilled and experienced Facilities Lead Technician with a strong background in multi-skilled building services maintenance. The ideal candidate will have 3 to 5 years' experience in a similar role and be able to meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with a professional and service-focused approach.

The successful candidate will be able to keep up-to-date with industry trends and have direct experience or an interest in facilities management and customer service. They will be open and have good communication skills, strive for excellence in what they do, and share ideas for improvement. They will be proficient with Word and Excel and have a keen interest in technology. They will be able to adapt to work to requests and projects that may vary from day to day.

The preferred qualifications include Electrical: RECI Testing and Verification; Mechanical: Commercial Gas/LPG, F Gas – City & Guilds 2079; Others: Issuing Permit to Work – AE – AP Experience, Safepass.

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