Home Ownership and Customer Relations Head

4 days ago


Belfast, United Kingdom Ark Housing Association Full time

As a Housing & Customer Services Manager at Ark Housing Association, you will play a critical role in delivering exceptional housing services and customer experience that meet the highest standards. With a strong focus on leadership and management, you will be responsible for providing strategic direction, developing and implementing policies, and leading a team of professionals to achieve targets and improve performance. In addition to your technical expertise, you will possess excellent communication and interpersonal skills, with the ability to engage effectively with colleagues, stakeholders, and customers. Your working knowledge of Data Protection legislation, Equality legislation, and Housing legislation will enable you to navigate complex regulatory requirements and make informed decisions that support the organisation's goals and objectives.



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