Help Desk Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Ltd. As a key member of our operations team, you will be responsible for leading our Help Desk operations and ensuring the smooth delivery of exceptional customer service.
Key Responsibilities- Oversee day-to-day Help Desk operations, ensuring all processes are followed correctly.
- Manage job allocations, customer inquiries, and ensure P1 and P2 jobs are updated before close of business.
- Lead and support Help Desk staff, conducting appraisals and performance reviews.
- Generate reports to monitor SLA targets, ensuring workload is managed effectively.
- Work closely with the Operations Manager and Managing Director to improve processes and team performance.
As a Help Desk Manager at Maxwell Stephens Ltd, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
-
Help Desk Operations Manager
1 week ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment.About the Role:The Help Desk Manager will be responsible for leading a dynamic team of Help Desk Coordinators, ensuring the smooth and efficient running of Help Desk operations. This includes managing job allocations,...
-
Help Desk Operations Manager
1 week ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment.About the Role:The Help Desk Manager will be responsible for leading a dynamic team of Help Desk Coordinators, ensuring the smooth and efficient running of Help Desk operations. This includes managing job allocations,...
-
Help Desk Operations Manager
5 days ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeHelp Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of the Help Desk operations.Key Responsibilities:Oversee day-to-day Help Desk...
-
Help Desk Operations Manager
5 days ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeHelp Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of the Help Desk operations.Key Responsibilities:Oversee day-to-day Help Desk...
-
Help Desk Operations Manager
16 hours ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of the Help Desk operations.Key Responsibilities:Oversee day-to-day...
-
Help Desk Operations Manager
18 hours ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of the Help Desk operations.Key Responsibilities:Oversee day-to-day...
-
Help Desk Operations Manager
2 weeks ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the Role:We are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for overseeing the smooth and efficient running of our Help Desk operations.Key Responsibilities:Oversee day-to-day Help Desk operations, ensuring all processes are...
-
Help Desk Operations Manager
2 weeks ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the Role:We are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for overseeing the smooth and efficient running of our Help Desk operations.Key Responsibilities:Oversee day-to-day Help Desk operations, ensuring all processes are...
-
Help Desk Operations Manager
3 days ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the RoleWe are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for overseeing the day-to-day operations of the Help Desk, ensuring that all processes are followed correctly and that customer complaints are handled efficiently.Key...
-
Help Desk Operations Manager
3 days ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the RoleWe are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for overseeing the day-to-day operations of the Help Desk, ensuring that all processes are followed correctly and that customer complaints are handled efficiently.Key...
-
Help Desk Operations Manager
15 hours ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the RoleWe are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for overseeing the day-to-day operations of the Help Desk, ensuring that all processes are followed correctly and that customer complaints are handled efficiently.Key...
-
Help Desk Operations Manager
14 hours ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the RoleWe are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a Help Desk Manager, you will be responsible for overseeing the day-to-day operations of the Help Desk, ensuring that all processes are followed correctly and that customer complaints are handled efficiently.Key...
-
Help Desk Operations Manager
3 days ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment.About the Role:The Help Desk Manager will be responsible for leading a dynamic team of Help Desk Coordinators, ensuring the smooth and efficient running of Help Desk operations. This includes managing job allocations,...
-
Help Desk Operations Manager
4 days ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment.About the Role:The Help Desk Manager will be responsible for leading a dynamic team of Help Desk Coordinators, ensuring the smooth and efficient running of Help Desk operations. This includes managing job allocations,...
-
Help Desk Operations Manager
2 weeks ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob OpportunityWe are seeking a skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a key member of our operations team, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of our Help Desk operations.Key Responsibilities:• Oversee day-to-day...
-
Help Desk Operations Manager
2 weeks ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob OpportunityWe are seeking a skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a key member of our operations team, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of our Help Desk operations.Key Responsibilities:• Oversee day-to-day...
-
Help Desk Operations Manager
1 week ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a key member of our operations team, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of our Help Desk operations.Key Responsibilities:Oversee day-to-day...
-
Help Desk Operations Manager
1 week ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a key member of our operations team, you will be responsible for leading a dynamic team of Help Desk Coordinators and ensuring the smooth and efficient running of our Help Desk operations.Key Responsibilities:Oversee day-to-day...
-
Help Desk Operations Manager
1 week ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the RoleWe are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the Help Desk, ensuring that all processes are followed correctly and that our customers receive exceptional...
-
Help Desk Operations Manager
1 week ago
Basildon, Essex, United Kingdom Maxwell Stephens Recruitment Full timeJob Title: Help Desk ManagerAbout the RoleWe are seeking an experienced Help Desk Manager to join our team at Maxwell Stephens Recruitment. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the Help Desk, ensuring that all processes are followed correctly and that our customers receive exceptional...